DCSA's Customer and Stakeholder Engagement is looking for and individual to serve as a Supervisory Personnel Security Specialist in the Customer Liaison and Engagements program, under the general supervision of the Branch Chief Customer Engagements Team. The Group performs a variety of functions supporting DCSA's nationwide personnel security, suitability and investigations programs. Interested in National Security? Consider DCSA and be part of America's Gatekeeper Team!

Duties

As a Supervisory Personnel Security Specialist you will be responsible for the following duties: Senior Liaison for the Customer Engagements Team (CET). - Manages the day to day running of a support desk. - Advises the Branch Chief of unexpected system outages and communicates those outages, as needed, to the customer agencies. - Develops training and Standard Operating Procedures (SOP) for teams that they manage. - Advocates for customer agencies' needs/requirements within the DCSA and to the Suitability, Security and Credentialing (SSC) Community. - Provides training, career development guidance and mentors their subordinate leaders, and ensures they do the same for their employees.

Requirements

• Must be a US citizen
• Selective Service Requirement: Males born after 12-31-59 must be registered for Selective Service. For more information http://www.sss.gov
• Resume and supporting documents received by 11:59PM EST will be considered
• This is a Drug Testing designated position
• Position is a (DCIPS) position in the Excepted Service under U.S.C. 1601
• Work Schedule: Full Time
• Overtime: Occasionally
• Tour of Duty: Flexible
• PCS (Permanent Change of Station): Not Authorized
• Fair Labor Standards Act (FLSA): Exempt
• Financial Disclosure: Required
• Telework Eligibility: This position is telework eligible, but is not a full time telework position. The incumbent will be required to report to the office on a routine basis.
• If selected, the incumbent must obtain and maintain appropriate security clearance as indicated in job announcement.

Qualifications

The experience described in your resume will be evaluated and screened from the Office of Personnel Management's (OPMs) basic qualifications requirements. See: General Schedule Qualification Standards (opm.gov) i.e. for OPM qualification standards, competencies and specialized experience needed to perform the duties of the position as described in the MAJOR DUTIES and QUALIFICATIONS sections of this announcement by Close Date Applicant must have directly applicable experience that demonstrates the possession of the knowledge, skills, abilities and competencies necessary for immediate success in the position. Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies/knowledge, skills and abilities necessary to successfully perform the duties of the position. You must have specialized experience sufficient to demonstrate that you have acquired all the competencies necessary to perform at a level equivalent in difficulty, responsibility, and complexity to the next lower grade GS/GG-12 in the Federal service and are prepared to take on greater responsibility. Generally, this would include one year or more of such specialized experience. Specialized experience for this position includes: 1. Overseeing agency's personnel security investigations program and the SSC (security, suitability, credentialing) program ensuring compliance to governing public laws, Executive Orders (EO), regulations, policies, and guidance. 2. Providing internal and external customer service and troubleshooting for personnel security systems (e-QIP, CVS, PIPS, FTS, SWFT, PDT or NBIS) 3. Assessing personnel security and suitability program operational issues, identifying problems and recommending alternative solutions. 4. Leading/mentoring and/or training internal and external stakeholders on DCSA personnel security systems and suitability program operations. Specifically you will be evaluated on the following competencies: Accountability-Fosters and ensures an environment that administers all resources in a manner that instills public trust while accomplishing the mission. Monitors progress and evaluates outcomes to improve organizational efficiency and effectiveness. Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and ensures sound management processes and procedures are in place, ensuring that national interests are well served. Accepts responsibility for mistakes. Complies with established control systems and rules. Strategic Thinking-Formulates objectives and priorities, and implements plans consistent with the long-term interests of the organization in a global environment that takes into consideration the environment, resources, capabilities, constraints, and organizational goals and values. Capitalizes on opportunities and manages risks and contingencies, recognizing the implications for the organization and stakeholders. Problem Solving-Identifies and analyzes problems; weighs relevance and accuracy of information; seeks/generates and evaluates alternative perspectives/solutions; makes timely/ effective recommendations, based on potential implications of findings or conclusions. Critically evaluates to identify the causes of problems, and chooses courses of action that balance the interests of the mission and stakeholders. Leadership- Inspires, motivates and guides others toward goal accomplishment; coaches, mentors, and challenges subordinates; adapts leadership styles to a variety of situations; models high standards of honesty, integrity, trust, openness, and respect for the individual by applying these values to daily behaviors. Security Program Management-Manage security equities (e.g., strategic, personnel, infrastructure, policy enforcement, emergency planning, and other resources) for a program or other area of responsibility. Customer Service-Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Communication-Communicate (i.e., written and oral) rights, responsibilities, management directives, policies, and/or regulations to employees, supervisors, and/or other pertinent individuals

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Contacts

• Address Defense Counterintelligence and Security Agency 27130 Telegraph Road Quantico, VA 22134 US
• Name: DCSA Servicing Team
• Phone: 614-692-2886
• Email: [email protected]