The Administrative Support Assistant serves as the confidential secretary to the Senior Strategic Business Partner (SSBP) within in the Shreveport, LA, Strategic Business Unit (SBU). Providing assistance to the SSBP and when necessary, other Strategic Business Partners. Exercising independent decision-making in routing and assigning action and suspense dates on all correspondence coming to the SBU on a daily basis.

Duties

The duties of the position include, but are not limited to: Organizing and maintaining efficient office operations and assisting the Senior Strategic Business Partner with the management and functionality of the Strategic Business Unit including the management of human resources, facilities, space, workload and public relations for the unit. Reviews all work coming into the unit, determines the items which require action, establishes time frames for accomplishment and makes a tentative staff assignment. Develops administrative policies and procedures related to the administration and operation of HR programs and coordinates compliance. Participates in short- and long-range planning for HR programs. Serves as a major liaison between the SSBP and all clinical and administrative services and is responsible for working closely with multiple health care disciplines to achieve performance and customer-service standards. Maintains subject-matter files and records that relate to the work of the unit. Schedules appointments and makes arrangements for time, participants, and location of meeting in accordance with instructions from the supervisor. Responsible for unit staff meeting minutes and agenda. Performs timekeeping functions for the unit and trains alternates as necessary. Reviewing of all outgoing reports and correspondence requiring the signature of the SSBP or of any higher-level management official. Coordinates need for new and replacement equipment and supplies, researching sources and developing justification for new and additional equipment. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday, 8:00 am - 4:30 pm, subject to change based on the needs of the facility. Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Administrative Support Assistant/PD01390A and PD01389A Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 01/09/2025. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. GS-06: You must have served 52 weeks at the GS-05. GS-07: You must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. GS-06 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade (GS-05) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Independently plans and carries out the assignments in conformance with accepted policies and practices; Adheres to instructions, policies, and guidelines in exercising judgment to resolve commonly encountered work problems and deviations; Brings controversial information or findings to the supervisor's attention for direction OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 6 months of graduate education. Note: To be creditable, graduate education must be directly related to the position to be filled. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond the first three months of graduate education to qualify. GS-07 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performs a variety of administrative functions such as timekeeping, coordinating new and replacement equipment requests, and making arrangements for travel and/or meeting and conferences; assist in developing policies and procedures related to the administration and operation of programs; Uses a range of office automation software to access information and prepare documents; Communicates factual and procedural information clearly, orally and in writing; Maintains files and records and ensures all documents are in compliance with policies OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed 1 year of graduate education. Note: To be creditable, graduate education must be directly related to the position to be filled. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of specialized experience and education beyond the first six months of graduate education to qualify. You will be rated on the following Competencies for this position: Administration and ManagementCommunicationsComputer SkillsCustomer Service (Clerical/Technical) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, driving an automobile, carrying of light items such a paper, books, etc. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address VHA VISN 16 Human Resources 715 S. PEAR ORCHARD ROAD PLAZA 1 RIDGELAND, MS 39157-4807 US
• Name: Katilyn Mercado
• Phone: (901) 558-2974
• Email: [email protected]