This position is located at the Overton Brooks VA Medical Center and serves as a Program Support Assistant (Office Automation) providing administrative support to all sections in the Medical Service which has clinical teaching responsibilities.

Duties

Provides administrative support to all sections in Medical Service Assists in coordinating Medical Service administrative activities and programs Provide accurate budget information to leadership for presentation to the budget committee for funding Resolves budgetary discrepancies that arise due to changes that occur during the procurement, obligations, and delivery process Maintains fee basis control point to include receiving and processing invoices for payment Serves as Medical Service liaison to obtain information needed to expedite the processing of requests, data or reports Utilizes VISTA programs and CPRS (Computerized Patient Record System) to perform duties Work Schedule: Monday - Friday, 8:00 am - 4:30 pm; Subject to change based on the needs of the facility/service. Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant (OA)/PD073570 Relocation/Recruitment Incentives: Not Authorized. Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized.

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/02/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: 1) Providing clerical, technical, and customer service support within a medical facility; 2) Utilizing office automation software to maintain spreadsheets, prepare correspondence, reports, and graphs; 3) Developing and analyzing processes to improve the delivery of specialty medical services to veterans; 4 ) Providing customers information in accordance with established policies and procedures; 5) Coordinating with the credentialing office to ensure providers possess the appropriate credentialing and privileging documentation. You will be rated on the following Competencies for this position: ClericalCommunicationsComputer Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: Work involves sedentary and non-sedentary tasks which include writing at a desk, use of a computer and telephone, and walking distances throughout the medical center with some standing, bending, and lifting of papers, files, and reference manuals. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Contacts

• Address Overton Brooks VA Medical Center 510 East Stoner Avenue Shreveport, LA 71101 US
• Name: Donna Ah Mook Sang
• Phone: 808-835-1614
• Email: [email protected]