This position is located in the Division of Information Management, Information Technology (IT) Department of the Phoenix Indian Medical Center in Phoenix, Arizona. The position serves as the Service Unit's (IHS) Indian Health Service VistA Imaging Technical Consultant and is the principal VistA Imaging contact for technical support, training, and coordination of activities related to VistA Imaging. This position reports to the Director of Technology Services.

Duties

**This position is being announced concurrently under Excepted Service Examining Plan/Merit Promotion Plan (ESEP/MPP) procedures. Please review vacancy announcement number IHS-24-PI-12534346-ESEP/MP; for eligibility requirements. NOTE: Applicants must apply separately for each announcement in order to be considered.** Serves as the VistA Imaging Technical Consultant for the Phoenix Service Unit. As such, provides technical support of VistA Imaging, a multimedia complement to the IHS Electronic Health Record (EHR) as well as a Picture Archiving and Communication System Imaging System (PACS). The scope of such support includes training for PACS use and support of interfaces, diagnostic/clinical workstation requirements, and VistA Imaging hardware. Position functions in a support capacity to assist the Medical Center and Service Unit facilities with technical problems, advise on proper installation, with emphasis on the PACS system, diagnosis problems and recover failed systems. Serves as technical expert on computer software, hardware, and information systems technologies related to the VistA Imaging Project and provides technical advice, support, and training on VistA Imaging. Examples include: communication strategies (LAN and WAN), clinical systems integration strategies, existing PACS components integration, maintenance and service cost, upgrades and training. Maintains current knowledge of related education and training requirements. Such knowledge is needed to support the Phoenix Service Unit's IHS initiative in VistA Imaging and related projects, or as determined by the supervisor.

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. GS-5 through GS-15 (or equivalent): For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. MINIMUM QUALIFICATIONS: GS-11 Grade Level: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the GS-9 grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Examples include: consulting with service line supervisors and staff in installing, maintaining, and troubleshooting operating systems and related application software and training individuals in the daily operation of these systems. -OR- Completion of three (3) years of graduate education leading to a Ph. D. or equivalent doctoral degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems, or networks. (Must Submit Transcripts) -OR- Completion of a Ph.D. or equivalent doctoral degree from an accredited or pre-accredited institution in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management. (Must Submit Transcripts) -OR- Possess a combination of education and experience as described above that when combined fully meet the minimum qualifications for this position. The total percentage equals at least 100 percent to qualify for this GS-11 grade level. (Must Submit Transcripts) MINIMUM QUALIFICATIONS: GS-12 Grade Level: Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Examples include: Independently determines information systems requirements including local and remote data storage, back-up, shadow server set-up, network requirements, wireless system security, tele-video systems, and contingency plans. You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

This position has an education requirement. You are strongly encouraged to submit a copy of your transcripts or a list of your courses including titles, credit hours completed, and grades. Unofficial transcripts will be accepted in the application package. Official transcripts will be required from all selectees prior to receiving an official offer.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Phoenix Service Unit 1616 E Indian School Rd Suite 360 Phoenix, AZ 85016 US
• Name: Phoenix Area IHS Human Resources
• Email: [email protected]