Job opening: Operations Liaison
Salary: $88 520 - 115 079 per year
Published at: Sep 18 2024
Employment Type: Full-time
This position is with the Small Business Administration, Office of Field Operations - HQ in the OFO Region 9 or Region 10 district/branch offices. The incumbent leads communication between program offices and the field organization to support continuous information sharing and feedback, loops supporting policy and program implementation strategies.
Duties
Duty Locations: The salary range indicated in this announcement reflects the minimum base pay up to maximum base pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under OPM Salary & Wages
Lead communication between the program offices and field organization to support continuous information sharing and feedback, loops supporting policy and program implementation strategies.
Corresponds in person and over the phone with senior leaders in OFO, private and public sector to communicate policy change and maintain working relationships.
In collaboration with OFO leadership, defines short and long-term metrics (outcomes and outputs) to measure program/policy impact.
Serves as technical representative for compliance oversight of SBA district office Resources Partners. Develop plans, operating procedures and standard to effectively strengthen and improve agency's field operations.
Advises OFO staff of new/revised management and administrative practices and provides consultation and advice to staff and operating managers on a wide array of internal administrative matters.
Draft policy to support the delivery of programs in the field.
This is a non-bargaining unit position.
This is not a (drug) testing designated position (TDP).
Requirements
- You must be a U.S. Citizen
- You must successfully complete a background investigation.
- You may be required to serve a one-year probationary period.
Qualifications
GS-13
Specialized Experience: One year of specialized experience, equivalent to the GS-12 grade level in the Federal service, obtained in either the private or public sector:
Leading communications between program offices and field organizations and initiatives that reach a wide variety of audiences; AND
Managing assigned resource partner relationship and act as a liaison between program offices; AND
Serving as a field technical representative responsible for compliance oversight of SBA district office Resources Partners.
Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications web site:
Miscellaneous Administration and Program Series 0301
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
TIME-IN-GRADE: If you are a current career or career-conditional federal employee applying for promotion under Merit Promotion you must have completed a minimum of 52 weeks in positions at the next level lower than the position being filled.
All qualification requirements must be met by 11:59 pm (Eastern Time) on 09/24/2024.
Education
Education may not be substituted for experience for this position.
Contacts
- Address Office of Field Operations - HQ
409 3rd Street, SW, 5th Floor
Washington, DC 20024
US
- Name: Kathleen Schrank
- Email: [email protected]