Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Enterprise Services (ES), Office of Human Resources Management (HRM), Processing Branch (PSC) located in Indianapolis, Indiana.

Duties

In this Lead Human Resources Specialist position in the Processing Branch you will serve as the Processing Lead which entails a variety of coordinating, coaching, facilitating and planning techniques to assist the branch supervisor with managing a team of Human Resources Specialists and Assistants in the Processing Branch. This position starts at a salary of $87,758.00 (GS-12, Step 1) to $114,082.00 (GS-12, Step 10). Typical work assignments include: Preparing reports and maintaining records of work accomplishments and administrative information, as required, and coordinating the preparation, presentation, and communication of work-related information to the supervisor; Overseeing the processing of employee benefits, performance management, and compensation while providing a full range of advisory and operational services in order to enhance CBP mission; Coaching a team of Human Resources Specialists and Assistants with following proper processes while making recommendations to management on resolving complex interrelated human resources problems and issues; Preparing reports and maintaining records of work accomplishments and administrative information, as required, and coordinating the preparation, presentation, and communication of work-related information to the supervisor; Monitoring and reporting the status of work which consist of checking the progress and reviewing completed work to see that the team meets the supervisor's instructions on work priorities, methods, and deadlines. GS Salary: Visit this link to view the locality pay tables by geographic area. If you do not see your geographic area listed, select the "Rest of United States" pay table. Some positions fall under a special pay rate depending on the series, grade level and location of the position.Please visit this link to view special pay rate charts.

Requirements

Qualifications

Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Overseeing comprehensive human resources management advisory and technical services on substantive organizational functions and work practices; Communicating to the team of Human Resources Specialists and Assistants regarding their assignments, projects, and problem resolutions on issues under review, deadlines, and timeframes for completion; Coaching the team and recommending to management on resolving complex interrelated human resources problems and issues, while advising the supervisor on training needs for the team and; Training team members on the techniques of team building and working in a team to accomplish tasks and/or projects NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 09/11/2024. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For more information visit this link. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period. Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the federal government, you are not CTAP eligible. View information about CTAP eligibilityon OPM's Career Transition Resources website. You must submit the supporting documents listed under the Required Documents section of this announcement.

Education

Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.

Contacts

• Address Office of Human Resources Management Please read entire announcement Please apply online Washington, DC 20229 US
• Name: CBP Hiring Center
• Phone: 952-857-2932
• Email: [email protected]