Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is: To provide technical support to a librarian by performing a wide variety of public and technical services.

Duties

Independently performs circulation and registration duties. Provides reference services to library customers by locating bibliographic information using standard library reference tools, such as guides, indexes, bibliographies, professional directories, current card catalog, CD-ROMs, and in-line databases. Accesses, enters, retrieves, or corrects routine information in automated databases. Performs routine clerical tasks, such as answering the telephone, taking messages, and referring callers or visitors to appropriate staff members. Assists librarian in planning and developing programs and publicity and marketing of events, including design of flyers, posters, displays, and preparation/submission of news releases.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: https://afciviliancareers.com/regulatory/
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• The employee may be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.
• Employee may be in charge of the Library in the absence of the librarian. Opens and secures the building at these times in accordance with the security checklist, reporting unusual problems or occurrences to the librarian. (CONT'D)
• When working alone, opens and/or closes the library and starts up and/or shuts down computer systems and LANs. Trains and assists lower grade employees in library procedures.
• Typing and computer operation is performed, however, a qualified typist is not required.
• A pre-employment physical examination will be required

Qualifications

In order to qualify, you must meet the general experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Support Positions SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-04, or equivalent in other pay systems. Examples of specialized experience includes Knowledge of a body of standardized library rules, procedures, and operations related to one or more library functions, such as those used to maintain the collection, locate information, process library materials, or assist clientele with routine inquiries. Knowledge of circulation procedures to perform all regular duties including issuance and cancellation of borrower cards and resolving recurring problems such as lost or damaged books or magazines. Knowledge of several interlibrary loan sources and standard verification and request procedures to locate and borrow items where requests are frequently incomplete or contain incorrect citations. Knowledge of programs in a general library to conduct special events, locate materials for exhibits on a given theme, and prepare announcements of events and programs for bulletin boards and employee newsletters. Knowledge of library operating policies and procedures and routine reference sources to answer recurring questions from users on such matters as borrowing and access privileges, interlibrary loan procedures and library programs, simple ready reference questions, and recurring questions from vendors on procedural matters. Knowledge of one or more automated databases associated with a specific function. OR EDUCATION: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. NOTE: You must submit a copy of your transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of your transcripts. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of a body of standardized library rules, procedures, and operations related to one or more library functions, such as those used to maintain the collection, locate information, process library materials, assist clientele with routine inquiries, and perform circulation duties including resolving recurring problems. 2. Knowledge of several interlibrary loan sources and standard verification and request procedures to locate and borrow items where requests are frequently incomplete or contain incorrect citations. 3. Knowledge of general clerical office procedures and programs in a general library to conduct special events, locate materials for exhibits on a given theme, and prepare announcements of events and programs for bulletin boards and employee newsletters. 4. Knowledge of one more automated databases associated with a specific library function to support office and library operations and produce a variety of documents and reports. 5. Ability to communicate effectively, both orally and in writing, with a diverse group of individuals, using a high degree of tact and diplomacy. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address JBSA Fort Sam Houston 2484 Stanley Rd, Bldg 2263, Ste 323 JBSA Fort Sam Houston, TX 78234 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]