You will serve as an Information Technology Specialist (Application Software/Customer Support) in the Information Systems Division of FLTREADCEN SOUTHEAST.

Duties

You will document software design modification for an information technology (IT) program. You will maintain software applications for an organization's business systems to ensure quality and functionality of systems. You will define information technology (IT) program objectives, requirements, and risks in alignment with agency goals. You will coordinate information technology (IT) service delivery plans to ensure customer expectations can be supported. You will build information technology (IT) knowledge management strategies for an organization

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Generally, current federal employees applying for GS jobs must serve at least one year at the next lower grade level. This requirement is called time-in-grade. Time-in-grade requirements must be met by the closing date of this announcement.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• This is a bargaining unit position.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• You will be required to obtain and maintain a current Cybersecurity certification.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.

Qualifications

Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector performing duties such as: 1) Supporting core applications utilized within the command for all shop floor and administration processes, focusing on software version control, acquisition, functionality and customer support. 2) Determining requirements for obtaining FAM, DADMS, and NAVAIR approval on all and new current version/upgrades of software that make up the FRCSE Software Application Portfolio; 3) Updating and maintain all approved software applications for the entire command; 4) Tracking all software application in the command Application List to their corresponding counterpart in the Defense Application and Database Management System; 5) Assisting software migration efforts, implementation of new software, software upgrades or changes by coordaining with software vendors, developers, software specialists, system specialists, and customer representatives, as needed, to provide pertinent documentation and guidance for successful software implementation; 6) Serving as a command liaison with the Functional Area Managers, the software approval authority for the Navy and Marine Corps and providing the software application stakeholder direction and guidance for obtaining DADMS approval on new software applications. Your experience must reflect skill in the following areas: attention to detail, customer service, oral communication, and problem solving. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

Ph.D. or equivalent doctoral degree

or

3 full years of progressively higher level graduate education leading to such a degree

Contacts

• Address FLTREADCEN SOUTHEAST Fleet Readiness Center Southeast Building 101 Jacksonville, FL 32212 US
• Name: Department of Navy EIC
• Email: [email protected]