About the Position: As the Installation Management Command (IMCOM) Passport Division Chief, serves as a key leaderin providing Passport and Visa Services to the Department of Defense. Responsible forcommunication and coordination with senior leaders and stakeholders across the DoD to enabletimely, smooth, and efficient Passport services to all customers. Supervises a staff with a totalstrength of over 30 Civilians and Soldiers.

Duties

Adhere to equal opportunity, equal opportunity employment, affirmative action and safety/occupational health program requirements. Supervise and review the efforts and work of subordinate branch chiefs and action officers based on priorities, consideration of technical difficulty, mission requirements, and Division capabilities and qualifications. Resolve informal complaints and grievances.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Department of Army Civilian EmployeesInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Office of Personnel Management (OPM) Interchange Agreement EligiblePriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the specialized experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: I have one year of specialized experience equivalent to the GS-14 grade level in the Federal service which includes: Conducting extensive coordination with a wide range of organizations across the Department of Defense (DoD) to ensure Passport and Visa programs support the needs of the DoD Community. Preparing directives to the force and providing advice and assistance to subordinates, component, and DoD commands with respect to Passport and Visa procedures. Ensuring staff work efficiently and effectively in resolving Passport and Visa matters with the Department of State (DoS) and other governmental entities within and without the DoD. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-14).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address FR-APF-W6BDAA USA INSTALLATION MGT CMD DO NOT MAIL Fort Sam Houston, TX 78234 US
• Name: Army Applicant Help Desk