Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to provide technical support to the Directorate of Civilian Personnel Operations, Air Force Personnel Center as they relate to the personnel data system and system development efforts, provide technical support of assigned systems and applications. This is a developmental position with a full performance (target) to a GS-11.

Duties

Implements new database systems hardware and software and develops local operating procedures. Monitors the ongoing operation of the data mining and warehousing programs. Advises CPFs, AFPC/DPC staff, and others on issues pertaining to retrieval tool administration. Performs management information system (MIS) assignments in support of customer needs. Prepares and completes system documentation in accordance with DoD, Air Force, MAJCOM, AFPC and local standards. Provides Quality Service, maintains good working relationships and interacts with other Directorate personnel to resolve issues.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• PCS expenses have not been authorized
• This position is subject to provisions of the DoD Priority Placement Program
• Disclosure of Political Appointments
• This is a TERM Position – Not to Exceed: 08 March 2026
• This is an Obligated Position in which an employee has return rights, upon the employee’s return, incumbent may be required to vacate this position
• Experience and knowledge in windows based information systems are required for immediate productivity
• Travel by military and public conveyances may be required
• May be required to serve during rotating shifts or an irregular tour of duty
• Must be able to obtain and maintain a Secret Clearance

Qualifications

In order to qualify, you must meet the requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for the Information Technology (IT) Management Series, GS-2210 (Alternate A). https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/ GS-09: EDUCATION: Master's degree or equivalent graduate degree OR 2 full years of progressively higher level graduate education leading to a Master's degree or equivalent graduate degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Note: You must submit copies of your official transcripts) OR EXPERIENCE: Must have IT-related experience demonstrating each of the following four competencies: Attention to Detail, Customer Service, Oral Communication, Problem Solving AND have at least one (1) year of specialized experience at the next lower grade GS-07 or equivalent in other pay systems. Examples of specialized experience includes: Utilizing organizational objectives, terminology, and management practices to perform basic fact-finding and analysis; applying established techniques and requirements of computer systems management responsibilities carried out by the organization; and utilizing analytical and evaluative skills to assess and develop select portions of program initiatives and to identify, consider, and resolve issue or problems associated with portions of projects or studies. GS-11: EDUCATION: Ph.D. or equivalent Doctoral degree OR 3 full years of progressively higher level graduate education leading to such a Ph.D. or equivalent Doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. (Note: You must submit copies of your official transcripts) OR EXPERIENCE: Must have IT-related experience demonstrating each of the following four competencies: Attention to Detail, Customer Service, Oral Communication, Problem Solving AND have at least one (1) year of specialized experience at the next lower grade GS-09 or equivalent in other pay systems. Examples of specialized experience includes: The application of database management concepts, principles, and methods including database logical and physical design, normalization, storage capacity management, and data backup and recovery to design, develop, and maintain data management systems that meet current and future business requirements of the organization and its customers; the utilization of query languages, table relationships, and views sufficient to generate complex queries and reports and to develop data dictionaries, data models, metadata repositories, and other data management tools; and the application of data mining and data warehousing principles to design such systems. GS-09/11 FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level OR One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. GS-09 KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Working knowledge and practical understanding of computer requirements and techniques in carrying out project assignment consisting of several related tasks. Limited knowledge of computer requirements and techniques pertinent to systems analysis and equipment evaluation. Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; Knowledge of management and installations missions and objectives and their implications of systems administration AF-wide. Knowledge of and skill in Total Quality principles, practices, methods, and procedures; Knowledge of database systems administration and programming is required. Ability to communicate effectively with others, both orally and in writing, in working out solutions to problems or questions relating to work; Ability to analyze interrelationships of pertinent components of the system. Ability to work effectively with widely diverse individuals and groups; Ability to represent the activity both within and outside the organization, and to gain support for the program goals. GS-11 KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Comprehensive knowledge and practical understanding of computer requirements and techniques in carrying out project assignments consisting of several related tasks. Knowledge of computer requirements and techniques pertinent to systems analysis and equipment evaluation. Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; Knowledge of management and installations missions and objectives and their implications of systems administration AF-wide. Knowledge of and skill in Total Quality principles, practices, methods, and procedures; Knowledge of database systems administration, programming, and data mining and warehousing is required. Ability to communicate effectively with others, both orally and in writing, in working out solutions to problems or questions relating to work; Ability to analyze interrelationships of pertinent components of the system. Ability to work effectively with widely diverse individuals and groups; Ability to represent the activity both within and outside the organization, and to gain support for the program goals. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address Air Force Personnel Center 550 C Street W JBSA Randolph AFB, TX 78150 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]