This position is part of the Defense Human Resources Activity. The incumbent will be responsible for applying analytical processes to the planning, design and implementation of new and improved information systems to meet the business requirements of customer organizations.

Duties

As a Information Technology Specialist (Sysanalysis) at the GS-2210-13 some of your typical work assignments may include: Responsible for System Monitoring and Incident Response of credential issuance systems. Continuously monitor system health, performance, and availability. Respond promptly to incidents, troubleshoot issues, and minimize downtime. Collaborate with different teams within organization to improve system reliability: Develop and maintain automation scripts and tools. Profile system performance and identify bottlenecks. Fine-tune system parameters for optimal performance. Capacity Planning and Scaling: Analyze system capacity and predict resource needs. Optimize resource utilization to meet performance requirements. Design and implement high-availability architectures. Test fail over scenarios to ensure system resilience. Incident Post-Mortems and Root Cause Analysis: Conduct post-incident reviews to identify root causes. Implement preventive measures to avoid similar incidents. Develop compliance testing methodology and testing plans for new and existing industry and federal standard of identity credential. Perform compliance checks based on internal and external regulatory requirements and submit testing reports to senior management. Responsible for assisting in preparing and briefing oral and written communications to varied audiences within the organization. Provides problem solving, prioritization, and reasoning skills when faced with technical and functional, as well as organizational challenges.

Requirements

• Must be a U.S. citizen
• Males born after 12-31-59 must be registered for Selective Service
• Resume and supporting documents (See How To Apply)
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Work Schedule: Full Time
• Overtime: Occasionally
• Tour of Duty: Flexible
• Recruitment Incentives: Not Authorized
• Fair Labor Standards Act (FLSA): Non-Exempt
• Financial Disclosure: Required
• Telework Eligibility: This position is telework eligible
• Certification Requirement: Information Assurance certification within 12 months of assignment of these duties.

Qualifications

You may qualify at the GS-13, if you fulfill the following qualifications: A. One year of specialized experience equivalent to theGS-12 grade level in the Federal service: Serves as a project manager throughout the Software development lifecycle, sustainment, testing, troubleshooting, and reliability of IT network and data infrastructure systems. Applies Agile methodology and Java practices and procedures to develop and ensure enterprise architectures, infrastructures, and performance management of IT software programs. Evaluates, develops and maintains SQL, system reliability and Information Technology infrastructure and database systems. Leads a diverse workforce of civilian, contractor and military internal and external stakeholders to ensure program schedule, costs and monitors contract performance. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 2210 series. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Please keep your résumé to a reasonable length. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility/qualifications. Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Contacts

• Address Defense Human Resources Activity 4800 Mark Center Drive Alexandria, VA 22350-110 US
• Name: DHRA Servicing Team
• Phone: 6146920201
• Email: [email protected]