Who may apply: Current, permanent DFAS employees in the competitive service, eligible DoD PPP Military Spouse preference applicants.

Duties

Serve as a functional Program Manager to the Director of Retired and Annuitant Pay Operations. Responsible for the management of all activities pertaining to Retired and Annuitant Pay Systems and Modernization, to include Policy, Internal Controls, and Communications. Provides expert interpretation of DoD and DFAS regulations, policies, and administrative guidelines, as well as legislative changes, relative to the Retired and Annuitant Pay Systems and Modernization program. Conducts studies trends, evaluations, and analysis of data to determine accuracy and then assesses the effectiveness of internal controls pertinent to financial policies, procedures, systems, and functions. Develops short and long-term customer service production and quality standards and goals. Recommends and makes changes in the organization, workflow, procedures, functions, scheduling, and staffing levels. Manages the development of policy changes in response to changes in levels of appropriations or other legislated changes. Maintains constant liaison with top management officials within DoD, DFAS, and other executive branch agencies and the private sector to identify program requirements and management needs or to discuss proposals regarding new or revised systems. Participates with other high-level executives, both internal and external to the agency, and headquarters staff in the design of long-term and short-term strategies and plans.

Requirements

• Must be a U.S Citizen or National
• Registered for Selective Service (males born after 12-31-1959)
• Suitable for Federal employment
• Time after Competitive Appointment: Candidates must have served 3 months after latest competitive appointment in the Federal service.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.
• Time in Grade Requirement - see the Qualifications field below for more details.
• Obtain/Maintain Financial Management Certification

Qualifications

One year of specialized experience equivalent in level of difficulty and responsibility to that of the next lower grade (GS-13) within the federal service, which demonstrates the ability to perform the duties of the position, is required. Specialized experience is defined as experience applying expert knowledge of laws, directives, and finance regulations to provide authoritative policy interpretations and recommendations to meet financial management goals; developing short and long-term work plans, customer service standards and goals, as well as recommending organizational changes; maintaining strong communication and liaison with top management officials within DoD, DFAS, and other agencies. Time-in-Grade: Current or former federal employees who have held a GS position in the preceding 52 weeks, must meet the time in grade requirement. Applicant must have served 52 weeks as a GS-13 or higher grade in Federal Service.

Education

Education is not substitutable for specialized experience at this grade level.

Contacts

• Address DFAS - RETIRED AND ANNUITANT PAY 1240 E. 9th Street Cleveland, OH 44199 US
• Name: HR Customer Care Center
• Phone: (317) 212-0454
• Email: [email protected]