As an Information Technology Specialist, you will be responsible for managing all aspects of the software development life cycle with particular focus on interfacing with Agency-wide customers and stakeholder groups to elicit and document software requirements; develop user stories; perform system analysis and design; and assure software quality.

Duties

Oversees application development projects utilizing agile project management processes and frameworks. Identifies and implements process improvement methods to improve the quality of software products. Performs all aspects of software development including planning and analysis, requirements definition, user story development, design, development, testing, quality assurance, deployment, and maintenance. Works with organizational customers to identify, analyze and refine application requirements. Ensures developed software meets intended requirements. Works closely with development team to communicate requirements, refine product backlog, and monitor progress. Reviews developed work products for adherence to customer requirements, development standards, and best practices. Performs software acceptance testing. Plans and develops objectives and milestones for Information Technology applications and tools. Develops project estimates and schedules and communicates project status to management. Writes user stories and other technical specifications. Identifies and defines acceptance test criteria for user stories. Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Requirements

• This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
• Position subject to pre-employment background investigation.
• You must meet qualifications requirements by the closing date of this announcement.
• This position may require a one-year probationary period.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. To qualify for GS-14, you must have one year of directly related specialized experience equivalent to the GS-13 level. Leading or managing software development projects using agile methodologies, e.g., Scrum; Interfacing with customers and stakeholders to develop software requirements, user stories, and test criteria; Leading or managing the design, documentation, development, testing, and maintenance of web-based applications. AND IF you are qualifying based on experience, you MUST also have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process.

Education

This job does not have an education qualification requirement.

Contacts

• Address Glenn Research Center 21000 Brookpark Rd Cleveland, OH 44135 US
• Name: NASA Shared Services Contact Center
• Phone: 1-877-677-2123
• Email: [email protected]