The ASCA will be primarily responsible for end-user support services, including but not limited to configuring and deploying laptop/desktop hardware, software installation testing and training; troubleshooting, maintenance and repairs of systems and equipment; maintain accurate asset and inventory tracking, auditing and controls; working knowledge of Windows Server 2022/2019/2016 and maintaining Windows Active Directory user accounts.

Duties

The ACSA provides desktop/end-user support for Windows 10 / Windows 11 operating systems, Microsoft O365, VPN connectivity, antivirus/malware software, remote-control support, endpoint management and other enterprise software. Responsibilities may also include: experience creating and deploying Windows 10/11 images, modifications of the external and intranet websites, deploying and maintaining mobile devices such as Android, iPhones and iPads; Importing, converting, editing, and producing audio/video from various sources. Responsibilities To qualify for an Assistant Computer Systems Administrator, (ACSA) a person must be a high school graduate or equivalent and have at least three years of general experience; two years of specialized experience with comprehensive knowledge of computer systems administration principles, practices, methods and techniques, skill, and judgement in the analysis of systems related issues. The ACSA provides high level day-to-day end-user support to ensure the proper functioning of office IT-based systems, including but not limited to network, data processing, telecommunications, and office automation. The ACSA provides technical and end-user support and performs all automation support services necessary for efficiently operating office networks and computer systems. The ACSA also assists in developing and implementing a technology plan including areas, such as security, quality control, procurement, productivity, and cost effectiveness; develops and maintains local technical and user documentation. The applicant must be able to prioritize multiple tasks, have excellent customer service skills, follow detailed instructions, and have strong written and oral communication skills. In addition, the ability to lift 50 pounds, and travel between offices, including overnight travel is required. The ACSA receives technical guidance from the Supervisory Computer Systems Administrator (SCSA) and assists on all aspects of the administration of technology planning, policies, and an integrated MS Windows network over a wide area network.

Requirements

Qualifications

An Assistant Computer Systems Administrator (ACSA) must be a high school graduate or equivalent and have at least three years of general experience; two years of specialized experience with comprehensive knowledge of computer systems administration principles, practices, methods and techniques, skill and judgement in the analysis of systems related issues.

Education

An Assistant Computer Systems Administrator (ACSA) must be a high school graduate or equivalent.

Contacts

• Address Federal Public Defender, District of Arizona 850 W Adams St # 201 Phoenix, AZ 85007 US
• Name: Personnel Administrator
• Email: [email protected]