As a IT Specialist (sysanalysis/appw), you will provide IT services and support for difficult and complex assignments including systems administration, information security, operating systems, systems analysis, planning and customer support. This is not a remote position. The selectee will be required to be physically present at one of the following duty location(s): Lakewood, CO Loveland, CO Folsom, CA Phoenix, AZ Watertown, SD Billings, MT Montrose, CO

Duties

As a IT Specialist (sysanalysis/appw), you will:

Requirements

Qualifications

You must meet all the qualification and eligibility requirements for the position by the closing date of the announcement. You must have experience demonstrating each of the four (4) competencies listed below. The experience must be IT related and may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification) as appropriate. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification) as appropriate. In addition to the above, applicants must meet the following specialized experience requirements: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level [GS-11] in the Federal service. Specialized experience for this position is defined as: Installs, upgrades, and maintains software. This may include coordination of installs and maintenance, controlling current versions and future releases of applications software, and documents the physical configuration, resolving installation problems, mitigating security vulnerabilities, and service availability, and Participates in the planning and delivery of a full range of customer support services to the organization, including troubleshooting applications, databases, software and hardware. "Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: Current career or career-conditional GS employees of the Federal government, or former career or career-conditional GS employees, who have a break in service of less than one year, are required to meet the time-in-grade restriction of one year of Federal experience at the next lower grade, with few exceptions outlined in 5 CFR 300.603(b). Note: Time-In-Grade requirements also apply to current career or career-conditional federal employees applying for a Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Education

For this position, education cannot be substituted for experience.

Contacts

• Address WAPA Headquarters 12155 W. Alameda Pkwy Lakewood, CO 80228 US
• Name: Shelly Clark
• Email: [email protected]