This vacancy is for MANAGEMENT ANALYST position in the Administrative & Customer Services Division, located at the U.S. Census Bureau Headquarters in Suitland, Maryland. The Census Bureau is accessible from the Metro Rail Green Line - Suitland Station. This Job Opportunity Announcement may be used to fill other MANAGEMENT ANALYST, 0343, 9, FPL GS-12 positions within the Census Bureau in the same geographical location with the same qualifications and specialized experience.

Duties

Responds to multiple customer demands, prioritizing customer needs and manage customer expectations . Provides technical consultation and guidance to customers to ascertain general nature of desired product, problems anticipated, and deadlines. Manages forms development, design, control, storage, and dissemination. Identifies problems, reviews production standards, and makes tentative recommendations for problem resolution.

Requirements

• Applicants must meet all qualification requirements by the closing date of this announcement.
• U.S. Citizen
• Suitable for Federal employment.
• Registered for Selective Service if applicable. (www.sss.gov)
• Time-in-grade/band requirements must be met by closing date.
• (If applicable) A one-year probationary period may be required.
• This is a BARGAINING unit position.
• (If applicable) This position may be covered by one or more of the following bargaining units: American Federation of Government Employees (AFGE) Local 2782(HQ) or AFGE Local 1438(DN). If you have specific questions, please contact the HR Specialist.

Qualifications

This vacancy is advertised under 2 different announcements. Please read the 'Who May Apply' section carefully to determine your eligibility. If you are not eligible under this announcement, please see Announcement Number, Management Analyst, 23-ACSD-12237043-DE-CB. SPECIALIZED EXPERIENCE: For the GS-9, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-7 in the Federal service that demonstrates the following: Assisting with planning, designing, and developing forms/documents. Consulting and advising customers to determine forms/document product needs. Utilizing graphic design/desktop publishing software to perform job. Education: Master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree that provided you with the knowledge, skills, and abilities to perform the work of a Management Analyst. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer.

Contacts

• Address Administrative and Customer Support Division 4600 Silver Hill Road Suitland, MD 20746 US
• Name: Catherine Butler
• Phone: 301-763-3824
• Email: [email protected]