Job opening: Military Services Coordinator (MSC)
Salary: $69 712 - 90 622 per year
Published at: Dec 07 2023
Employment Type: Full-time
Incumbent will be an out-based employee of the Lincoln, NE Regional Office, working out of Offutt AFB, Bellevue, NE.
This position is located in a Department of Veterans Affairs (VARO), Pre-Discharge Program Team. The Military Services Coordinator (MSC) is an integral part of the Pre-Discharge Program Team that serves as a case manager in the Integrated Disability Evaluation System at military facilities. The MSC performs liaison activities with the Command, Military and Family Readiness Center, Transition Assistance Program, and service organization staff while coordinating with the Team Coach in regard to program objectives and methods used to attain the same. Duties include, but are not limited to:
Conduct comprehensive transition assistance briefings to large groups of service members using a wide range of briefing techniques and communication skills
Perform liaison activities with Military command structures to properly schedule and conduct transition briefings
Explains benefits programs and entitlement criteria, conducts interviews, identifies issues, gathers relevant evidence, & inputs data necessary to properly develop claims
Conducts thorough Service Treatment records reviews to ensure appropriate disabilities are included on VA claim forms
Serves as intake specialist ensuring compensation and pension claims are received, established, exams ordered, developed and properly routed for processing
Maintain excellent rapport with community partners, Veterans service organizations, peers, VARO staff and the Veterans in the community
Demonstrates ability to work independently, adjust to changing work schedules and locations and to handle differences in opinions in a businesslike fashion
Maintain professional, positive and helpful relationships with customers by exercising tact, diplomacy and cooperation with all VBA partners
Consistently and conscientiously exercise sound and equitable judgement in applying stated laws, regulations, policies and procedures to ensure dissemination of accurate information
Use office automation software such a word processing, presentation software and spreadsheet programs to create reports, presentations and similar documents
Promotion Potential: None, GS-11 is the Full Performance Potential.
Work Schedule: Full time, Monday through Friday, 8:00 a.m. to 4:30 p.m.
Compressed/Flexible: Not Available
Telework: Yes - on an ad hoc basis only as determined by the agency policy.
Virtual: This is not a virtual position.
Position Description/PD#: Military Services Coordinator (MSC); 39669-A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:12/17/2023.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.
For a GS-11 position you must have served 52 weeks at the GS-09 level.
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below:
GS-11 Grade Level:
Specialized Experience: Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in the organization. Specialized experience is defined as experience which demonstrates extensive knowledge of complex fields of law, regulations and Federal legislation pertaining to the full range of Veteran benefits, to include compensation and VA regulations and procedures to assist with claims; and comprehensive and thorough knowledge of state, federal and local benefits program in order to explain them to individuals of all educational backgrounds.
Education Substitution: PhD. or equivalent doctoral degree or three full years of progressively higher-level graduate education leading to such a degree related to the duties of this position which demonstrates the knowledge, skills, and abilities necessary to do the work.
Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: A high level of physical energy is required, as the incumbent will be expected to meet with many people in many different locations in the course of a workday.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education
to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency
with your transcript to receive credit.
- Address Lincoln Regional Benefit Office
3800 Village Dr
Lincoln, NE 68516
- Name: Devin Searcey
- Phone: (303) 236-6189
- Email: [email protected]