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Job opening: Administrative Officer

Salary: $78 592 - 145 617 per year
Published at: Dec 07 2023
Employment Type: Full-time
The position will provide consultation and advice to the IGS Director and Management team in the program's strategic development, management of operations and administrative functions within IGS. The Administrative Officer serves as the primary link between the Director, the IGS Management team and their staff, key VA/VHA program offices and VA and VHA executive staff.


Manages and organizes IGS internal documentation Consistently monitor administrative functions, anticipate needs, respond effectively, and design changes to the programs staff resource procedures, and processes where necessary Demonstrates teamwork, initiative, and resourcefulness in execution of assigned tasks Expresses information to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing presentations; listens to others, attends to nonverbal cues, and responds appropriately Speaks and writes clearly and concisely, communicating ideas in an organized, logical fashion; written products use correct format, grammar, and punctuation and all citations are thorough and accurate Work independently, prioritizing work to meet the changing priorities of the office Serves as communications liaison for the IGS Director and Management Team with persons and/or groups within and outside of the office with the authority to speak on their behalf Coordinate activities with internal and external stakeholders assembling data or information necessary to complete task Provides administrative oversight to the IGS Management Team Exchanges and communicates complex information, coordinates, and advises on work efforts and projects, coordinates subordinates and peers to meet deadlines and satisfy both internal and external requirements Analyze program, organizational, and mission performance; includes methods that deliver key performance information used to inform decisions, actions, communications, and accountability Systems Provides program support to ensure commitments to and from various stakeholders are met and IGS targets are achieved Develops the IGS Strategic Operating plan with the IGS Management Team Assesses the situation, isolates, and defines the problem involved, formulates the relevant concepts, evaluates findings, and makes recommendations based on information produced Provides briefings to senior level management when necessary to facilitate VHA and VA leadership decisions Resolves competing agendas and interests between and among stakeholders, while maintaining cohesiveness in program effort and direction Prepares responses to correspondence for the IGS Director and Management Team Has input into and influences both technical and administrative decisions and therefore, influences program development and delivery as well as program direction and priorities Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday, 8am - 4:30pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Administrative Officer/PD340040 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required



To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/12/2023. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS11 position you must have served 52 weeks at the GS9. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: GS-11: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: making recommendations, planning, evaluating and independently performing administrative and program management duties, as delegated. OR Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed a Ph.D. or equivalent doctoral degree, three (3) full years of progressively higher-level graduate education leading to such a degree, or LL.M., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of the position. OR Combination: Applicants may also combine education and experience to qualify at this level. You must have a combination of experience and education to qualify at the GS-11 level. For example, an applicant has 9 months of specialized experience equivalent to GS-9 and 2 1/2 years of creditable graduate level education. The applicant meets 75 percent of the required experience and 50 percent of the required education, i.e., the applicant has 1/2 year of graduate study beyond that required for GS-9. Therefore, the applicant exceeds the total requirement and is qualified for the position. The applicant's first 2 years of graduate study are not qualifying for the GS-11. GS-12: Specialized Experience: Examples of specialized experience would typically include, but are not limited to: organizing, planning, meeting deadlines; maintaining records per regulations; working with Human resources, supply management, travel management, financial management and budget and related administrative areas; experience analyzing and measuring the effectiveness, efficiency, and productivity of administrative programs; experience developing written and oral recommendations for improvement. GS-13: Specialized Experience: Examples of specialized experience would typically include, but are not limited to: using considerable judgement in the application of appropriate guidelines and policies to achieve organizational goals; providing expert level advice and information and assistance to management on administrative and program management procedures in areas of, personnel management, and budget, and other operation procedures; conducting independent evaluations of administrative functions and recommended process improvements; and preparing and monitoring complex budgets and resolving financial management issues; developed and maintained working relationships with other organizations or major components within your organization. You will be rated on the following Competencies for this position: Communications Manages and Organizes Information Administration and Management Customer Service Organizational Stewardship Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.


A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.


  • Address VHA Service Center - 1 6100 Oak Tree Boulevard Independence, OH 44131 US
  • Name: VHA National Recruitment Center
  • Phone: (844)456-5208
  • Email: [email protected]


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