About the Position: This position is located at Walter Reed National Military Medical Center with the Director for Health Care Operations Department of Managed Care Business Decision Support, Bethesda Maryland. Parking at Walter Reed National Military Medical Center is limited, the use of commuting alternatives is recommended. This is a Direct Hire Solicitation

Duties

Serve as Supervisory, Group Practice Manager (GPM), supporting high quality, accessible, and cost-effective health care services. Responsible for measuring/assessing service business activities with an emphasis on improving service product line performance. Perform analysis and provides business perspective for assigned services. Identify most resource-effective services, streamlining operations as needed and increasing efficiency. Responsible for regularly presenting key management indicators to the service chiefs. The GPM will have oversight to ensure Access to Care standards are met. Assist service and administrative staff in optimizing patient care and service processes. Advise on implementation of service best practices and is a key participant in strategic planning. Analyze enrollee health needs and makes recommendations for resourcing to meet service requirements. Assist service chiefs on optimization-related staff development, education and training. Promotes effective vertical and horizontal communication and optimal information flow. Attend and participates in MTF meetings and in-service training sessions. Represent the service(s) in the assessment of data provided in support of Business Case Analysis (BCA) initiatives and command designated business process measures, e.g., Service Business Plan. Oversee Program Management, identifying problems with Healthcare System processes and recommending alternatives to improve processes, identifying and reporting any quality improvement issues. Coordinate and consult with supervisors and subordinates on program administrative matters. Assist in development and execution of department and service budget and assist subordinate Health System Specialists in developing and reviewing budget plans for their services. Analyze healthcare policies/procedures/programs to ensure they are beneficial, cost-effective, and meet quality/productivity standards. Involved in the analysis and interpretation of service-level data in support of short-, mid-, and long-term goals associated with the allocation of fiscal, personnel, equipment, and space resources. Utilizes both hospital and MHS strategic planning assets to assist and ensures service organizational goals are consistent with both Walter Reed National Military Medical Center (WRNMMC) and MHS objectives.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Incumbent must be able to obtain and maintain a Tier 1? Non-Sensitive, Low Risk clearance.
• Required to complete a 1 Year Supervisory Probationary Period if not already completed.
• This position may require periodic immunizations (other than the influenza vaccine) and tuberculosis monitoring.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience in calculating Clinical Full-Time Equivalent (cFTE) deductions in a clinical setting; retrieving encounters and other medical data utilizing Genesis, electronic health record for the Military Health System (MHS). This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Education

This job does not have an education qualification requirement.

Contacts

• Address JT-DHA-DDAAFF DHA NCR MKT-WR NATL MIL MED CTR DO NOT MAIL Bethesda, MD 20889 US
• Name: Army Applicant Help Desk