About the Position: Will serve as a Health Systems Specialist within the Department of Surgery at the Walter Reed Hospital in Bethesda, MD.

Duties

Contribute to process improvement projects related to meeting or exceeding organizational accreditation standards and optimization of departmental functioning. Plan the overall work to be accomplished by employees, setting priorities and preparing schedules for work completion. Provide leadership to other employees such as coaching, mentoring, training, and reviewing work. Accumulate, develop, maintain, interpret, and analyze a variety of statistical and demographic data including charts, graphs, and/or reports data (e.g., operative case log reports, ambulatory data system reports, customer survey studies, etc.). Monitor the Military Healthcare System (MHS) for trends, analysis, and comparisons, gather and interpret data, making recommendations to leadership on findings that may affect productivity, access and quality of service. Identify problems with health care processes and recommend alternatives to improve processes, identifying and reporting any quality improvement issues. Monitor and coordinate personnel matters (e.g., recruitment and placement actions, removal and suspension actions, equal employment opportunity (EEO) complaints, denial of within grade actions, performance management, etc.). Monitor and prepare or assist in the preparation of the annual budget. Maintain files in support of program. Coordinate and consult with leadership on program administrative matters. Gather and interpret data to make recommendations for leadership on findings that may affect productivity, access and quality of healthcare services.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent be able to obtain and maintain a determination of eligibility for a Secret security clearance or access for the duration of employment. A background investigation and credit check are required.
• This position has a mandatory seasonal influenza vaccination requirement and is therefore subject to annual seasonal influenza vaccinations.
• This position requires the incumbent to have tuberculosis testing.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. Current Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferPriority Placement Program, DoD Military Spouse Preference (MSP) EligibleVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes utilizing various databases and healthcare systems, such as: Wide Area Workflow (WAWF), General Fund Enterprise Business Systems (GFEBS), Defense Travel System (DTS), Military Health System (MHS) Genesis, Healthcare Product Line, or Defense Medical Human Resources System-internet (DMHRSi) to monitor the healthcare delivery processes within a medical treatment facility (MTF); analyzing data to identify problems with healthcare processes; and assisting in the preparation of annual budgets; and scheduling appointments and meetings. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-09). OR Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree in hospital administration, public health administration, or in a related field, such as business or public administration with course work in health care administration. (Note: You must attach a copy of your transcripts.) OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the second year (total graduate semester hours minus 36) by 18. Add the two percentages. (Note: You must attach a copy of your transcripts.) You will be evaluated on the basis of your level of competency in the following areas: Administration and ManagementHealth Systems AnalysisHealthcare Operations Administration Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-09).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Contacts

• Address JT-DHA-DDAAFF DHA NCR MKT-WR NATL MIL MED CTR DO NOT MAIL Bethesda, MD 20889 US
• Name: Army Applicant Help Desk