Job opening: Supervisory Customer Liaison Specialist
Salary: $111 026 - 144 331 per year
Relocation: YES
Published at: Jul 11 2023
Employment Type: Full-time
See below for important information regarding this job.
Duties
Serves as the DLA Troop Support Pacific Third Party Logistics (3PL) manager and first level supervisor responsible for 3PL program management for DLA Troop Support Indo-Pacific in Alaska and the Hawaii Area Offices.
Acts as the focal point and liaison between DLA Troop Support Indo-Pacific customers in the Indo-Pacific Region and the major commands in the Indo-Pacific
Provides direction and oversight to ensure effective integration of the 3PL initiative.
Oversees and manages the 3PL operation which includes the implementation and/or application of evolving and innovative business strategies and practices.
Ensures a cohesive DLA Troop Support Indo-Pacific and DLA Troop Support 3PL program that is fully coordinated, integrated, and consistent with the flow of information by establishing effective communication and working relationships.
Develops/approves plans for the review of all assigned business operations.
Provides technical assistance to assure timely performance of the DLA Troop Support commodity networks to meet customer requirements; maintains follow-up on particular problems relating to DLA Troop Support's four commodities.
Coordinates and monitors 3PL operations in Indo-Pacific Region for DLA Troop Support's four commodities.
Provides DLA Troop Support Indo-Pacific customers within the Indo Pacific region support on all matters pertaining to all 3PL reengineering initiatives and support for DLA Troop Support's four commodities.
Requirements
- Must be a U.S. citizen
- Tour of Duty: 1st Shift
- Security Requirements: Non-Critical Sensitive with Secret Access
- Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
- Fair Labor Standards Act (FLSA): Exempt
- Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
- Recruitment Incentives: Not Authorized
- Supervisory Probation: Required
- Completion of Supervisory Certification Program: Required
- Bargaining Unit Status: No
- USCENTCOM Physical Requirement: Must meet the requirements specified within USCENTCOM MOD 13 Individual Protection and Individual-Unit Deployment Policy in relation to occupying a position at an overseas/deployed location within the CENTCOM area.
- Pre-Employment Physical: Required
- Expeditionary Civilian (EC): Emergency Essential
- Subject to Overseas Rotation Agreement, Tour Length: Yes, 36 Months (http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/14
0025v1230.pdf)
- Acquisition Workforce Position: Defense Acquisition Workforce position. Must complete DoD certification and other requirements. Addt Info.
- This is a mission essential (ME) position. The incumbent may be required to report to work in the event of a natural disaster, inclement weather, or crisis.
Qualifications
To qualify for a Supervisory Customer Liaison Specialist - GS-0301-13 your resume and supporting documentation must support:
Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position and is directly in or related to this position. To qualify at the GS-13 level, applicants must possess one year of specialized experience equivalent to the GS-12 level or equivalent under other pay systems in the Federal service, military, or private sector. Creditable specialized experience includes:
Planning, developing, coordinating, integrating, and implementing extensive reengineering plans.
Providing expert technical advice and guidance regarding a variety of logistical and supply chain management issues.
Supervising, coaching, guiding and directing the work of the subordinate unit to ensure the efficient/effective accomplishment of assigned functions.
Performing market research of available and emerging industries with the potential to satisfy current, long-term and projected customer needs.
Performing detailed and comprehensive analysis of items considered (i.e., medical material and equipment, subsistence and food service items, clothing and textiles, and general and industrial items).
Marketing business functions to current and potential customers and exploring potential for new and increased sales.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Contacts
- Address DLA Troop Support
700 Robbins Avenue
Philadelphia, PA 19111
US
- Name: Yuliana Kivel
- Email: [email protected]
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