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This position is located within the Veterans Experience Office (VEO), Chief of Staff Office. The incumbent serves as a Action Officer for coordinating and completing staff actions, prepares briefings,...
This position is located in the Veterans Experience Office (VEO), Enterprise Measurement and Design Directorate (EMD). A primary objective for EMD is to capture and analyze the voices of Veterans, the...
This position is located in the Veterans Administration, Veterans Experience Office (VEO), Enterprise Measurement & Design (EMD) Directorate. The incumbent serves as Human Centered Design Management A...
These positions are located within the Enterprise Measurement and Design Directorate of the Veterans Experience Office. These positions will work on a range of projects to improve the experience of VA...
This position is located within the Veterans Experience Office (VEO), Veterans Tools and Implementation (T&I) Directorate, Implementation Division. The incumbent serves as a Veterans Tools and Impleme...
This position is located within the Veterans Experience Office (VEO), Tools and Implementation Directorate. The incumbent serves as a Management and Program Analyst and will provide a wide variety of ...
The Veteran Experience Office (VEO) is focused on creating a Veteran-centered VA and putting Veterans in control of how, when and where they want to receive services. This position aligns to the Enter...
Chief of Staff (CoS) is a critical senior level management position that supports VEO in setting the customer experience (CX) strategy. The incumbent will provide strategic direction and oversight for...
The primary purpose of the position is to provide supervision, guidance, and assistance to Contact Representative in the performance of their duties. Contact Representatives respond to questions, prov...
Veteran Experience Office (VEO) supports Veteran Affairs (VA) as the Secretary of Veteran Affairs' (SECVA) customer experience (CX) insight engine and a shared service to partner with, support and ena...
The Secretary of the Department of Veterans Affairs (VA) is working to rebuild trust with Veterans and the American people, improve service delivery, set the course for long-term VA excellence/reform ...
The mission of the Veterans Experience Office (VEO) is to modernize VA's culture, processes, and capabilities in order to put the needs, expectations, and interests of Veterans and beneficiaries first...
Employee will serve in the Veterans Experience Office as a Program Analyst - Human Centered Design, assigned to The Multi-Channel Technology (MCT) directorate, facilitating human centered design meth...
The Multi-Channel Technology (MCT) directorate within VEO leads VA's customer experience technology capabilities by designing, developing, and delivering meaningful experiences across multiple communi...
This position is located within the Veterans Experience Office (VEO), Multi-Channel Technology (MCT) directorate in Washington, DC. The Program Manager is responsible for providing strategic direction...
The Multi-Channel Technology (MCT) directorate within VEO leads VA's customer experience technology capabilities by designing, developing, and delivering meaningful experiences across multiple communi...
The Multi-Channel Technology (MCT) directorate within VEO leads VA's customer experience technology capabilities by designing, developing, and delivering meaningful experiences across multiple communi...
The incumbent serves as the Director of Advanced Analytics, reporting to the Deputy Director for Enterprise Measurement and Design (EMD). The incumbent leads data management, analytics, and business i...
This position is located in Multi-Channel Technology (MCT), within the Department of Veterans Affairs. The incumbent will liaise with internal and external counterparts within VA Central Office, in th...
Multi-Channel Technology is a directorate in the Veterans Experience Office. As part of its focus, provides VA employees with up-to-date tools to better serve Veterans, their families, and other stake...