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The Veteran Experience Office (VEO) is focused on creating a Veteran-centered VA and putting Veterans in control of how, when and where they want to receive services. This position aligns to the Enter...
Chief of Staff (CoS) is a critical senior level management position that supports VEO in setting the customer experience (CX) strategy. The incumbent will provide strategic direction and oversight for...
The primary purpose of the position is to provide supervision, guidance, and assistance to Contact Representative in the performance of their duties. Contact Representatives respond to questions, prov...
Veteran Experience Office (VEO) supports Veteran Affairs (VA) as the Secretary of Veteran Affairs' (SECVA) customer experience (CX) insight engine and a shared service to partner with, support and ena...
The Secretary of the Department of Veterans Affairs (VA) is working to rebuild trust with Veterans and the American people, improve service delivery, set the course for long-term VA excellence/reform ...
The mission of the Veterans Experience Office (VEO) is to modernize VA's culture, processes, and capabilities in order to put the needs, expectations, and interests of Veterans and beneficiaries first...
Employee will serve in the Veterans Experience Office as a Program Analyst - Human Centered Design, assigned to The Multi-Channel Technology (MCT) directorate, facilitating human centered design meth...
The Multi-Channel Technology (MCT) directorate within VEO leads VA's customer experience technology capabilities by designing, developing, and delivering meaningful experiences across multiple communi...
This position is located within the Veterans Experience Office (VEO), Multi-Channel Technology (MCT) directorate in Washington, DC. The Program Manager is responsible for providing strategic direction...
The Multi-Channel Technology (MCT) directorate within VEO leads VA's customer experience technology capabilities by designing, developing, and delivering meaningful experiences across multiple communi...
The Multi-Channel Technology (MCT) directorate within VEO leads VA's customer experience technology capabilities by designing, developing, and delivering meaningful experiences across multiple communi...
The incumbent serves as the Director of Advanced Analytics, reporting to the Deputy Director for Enterprise Measurement and Design (EMD). The incumbent leads data management, analytics, and business i...
This position is located in Multi-Channel Technology (MCT), within the Department of Veterans Affairs. The incumbent will liaise with internal and external counterparts within VA Central Office, in th...
Multi-Channel Technology is a directorate in the Veterans Experience Office. As part of its focus, provides VA employees with up-to-date tools to better serve Veterans, their families, and other stake...
This position serves as the Director of Multi-Channel Technology in VEO in Washington, DC. The Veterans Experience Office is a key transformational vehicle with a mission of setting enterprise standar...
This position serves as the Employee Experience (EX) Director. Working closely with the EX/OM Executive Director, the EX Director pro-actively leads and provides critical insight toward maximizing eff...
This position is with the Department of Veteran Affairs (VA), Veterans Experience Office. The Secretary of the Department of Veterans Affairs (VA) is working to rebuild trust with Veterans and the Ame...
This position is located in Enterprise Measurement & Design, within Veterans Experience Office of the Department of Veterans Affairs and will liaise with internal and external counterparts within VA C...
Multi-Channel Technology (MCT) is a directorate in VEO. As part of its focus, MCT provides VA employees with up-to-date tools to better serve Veterans, their families and other stakeholders like medic...
As an organization, the VA is refocused on serving those who have served. To achieve the goals of this initiative, the VA established the Veterans Experience Office (VEO) to improve the Veteran experi...