Job opening: Supervisory IT Specialist
Salary: $103 409 - 134 435 per year
Published at: Dec 17 2024
Employment Type: Full-time
The vacancies are located in the National Finance Center, Government Employees Services Division, one vacancy is located in the Mainframe Applications Directorate, Personnel Applications Systems Branch, Section 1, and the second vacancy is located in the Client Services Directorate, Application Testing Branch, Application Testing Branch, Section 1 both in New Orleans, LA.
The incumbent of this position serves as a Section Head within a Branch of the Government Employees Services Division.
Duties
Plan work goals to be accomplished by section, establish and adjust short term priorities for the section, and prepare schedules for completion of work objectives.
Assign work to team members based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
Plans and directs the work of a variety of broad and complex projects and assists in resolving application issues to improve testing.
Manages complex projects independently and articulates the position on controversial issues.
Requirements
- You must be a US Citizen or US National
- Males born after 12/31/1959 must be Selective Service registered or exempt.
- Subject to satisfactory adjudication of background investigation and/or fingerprint check.
- Successful completion of one-year probationary period, unless previously served.
- Subject to one year supervisory/managerial probationary period unless prior service is creditable. New USDA supervisors must successfully complete all components of the required training program before the end of their probationary period.
- Direct Deposit: Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution.
- Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit https://www.e-verify.gov/.
Qualifications
One year of specialized experience, equivalent to the (GS-12) level in the Federal service or equivalent responsibility in the private sector/pay systems performing the particular competencies to successfully perform as a Supervisory IT Specialist. Examples of such experience include: (1) Testing, installation, implementation and support of new or existing application software (2) Evaluating new application software technologies (3) Creating test scripts and/or supporting documentation for testing software enhancement/new requirements (4) Assisting customers with application testing assuring software quality and functionality (5) Ensuring rigorous application of information security policies, principles and practices to the delivery of application software services. (6) Leading projects, teams supporting major testing initiatives and disseminating assignments; experience with all business processes surrounding Customer User Acceptance Testing with servicing agencies to identify, validate, and resolve software changes of automated Payroll/Personnel Systems, Human Capital Management Applications, and Time & Attendance Applications, e.g., PeopleSoft/Oracle technologies, Payroll, Benefits Administration, Payroll interfaces, etc.
AND
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below.
Time in grade: Applicants must have one year of specialized experience at the next lower grade to be considered for the next higher grade (e.g. one year at the GS-12 grade level for consideration for the GS-13 grade level.
Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200/information-technology-it-management-series-2210-alternative-a/
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Education cannot be substituted for experience at the GS-13 grade level.
Contacts
- Address Office of the Chief Financial Officer
13800 Old Gentilly Road
New Orleans, LA 70129
US
- Name: Cheryl Carroll-Smith
- Phone: 855-227-8131
- Email: [email protected]
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