Northern Arizona VA Healthcare System is currently recruiting for one Program Support Assistant to work in the Acute Care Service, Prescott, Arizona. The position provides assistance to 6 departments consisting of an Inpatient Medical Ward, an Emergency Department, a Respiratory Therapy Department, a Float Pool, a Provider and Hospitalist pool and a core Administration Department of the Service Line Manager, Nurse Officers, Safe Patient Coordinator, Transfer Coordinator and Administrative staff.

Duties

The primary purpose of the position is to provide administrative information and assistance in Acute Care, encompassing over 120 employees and multiple department program areas and is the principal clerk operating to aid such areas and programs. Provide accurate and reliable information on the administrative functions of the service. Interact with managers, supervisors, and staff members on matters related to administrative services by attending meetings and serving on appropriate work teams/groups. Provide briefings on administrative topics; schedules events/meetings as necessary. Collect data for the unit's operating budget, consolidates material into an annual budget. Set up controls to monitor expenses during the year, recommends budget adjustments including restructuring budget allocations or work plans to deal with changing situations such as varying costs for parts, or services, and changes in the availability of funds. Alert the Administrative Officer or other authority of significant issues/problems, such as overspending in assigned accounts. Provide specialized support to several assigned program areas by independently addressing a wide variety of issues or situations common to the programs or functions supported. Implement and train personnel on Administrative Services computer software. Assure all Acute Care employees have appropriate training with clinical software packages (non-office automation). Authorize and provide system access, menus, etc. for all authorized employees within the incumbent area of responsibility. Provide expert technical advice and guidance daily to employees at all levels of responsibility, resolving complex issues relating to data processing programs and systems without higher level assistance in all but the most complicated cases. Utilize complex medical terminology is essential to understand and respond to information requests, conduct data collection, and analyze data for appropriateness. Work Schedule: Monday - Friday 07:30 am - 4:00 pm Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: Program Support Assistant/PD13117O

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 12/19/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS -07 position you must have served 52 weeks at the GS -06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.You may qualify based on your experience as described below: Specialized Experience: In Addition to meeting Time-in-Grade requirement: You must have one year of specialized experience equivalent to at least the next lower grade GS -06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: performing advisory service to management, managing budget/funding levels, develop reports from data collection, and Automated Data Processing Application Coordinator (ADPAC) functions.. You will be rated on the following Competencies for this position: Customer Service (Clerical/Technical)Financial ManagementManages and Organizes InformationTechnology Application Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work requires extensive computer usage with many hours in each workday using a computer and other automated equipment. The work is performed in an office setting. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

There is no educational substitution at this grade level.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Bob Stump VA Medical Center 500 Highway 89 North Prescott, AZ 86313 US
• Name: Jamie Palazzolo
• Phone: 5626812978
• Email: [email protected]