These positions are located at the Department of Veterans Affairs (VA), Veterans Benefits Administration (VBA), Veteran Service Center (VSC) or Benefit Eligibility Support Team (BEST) Division. The incumbent is responsible for conducting evaluative studies and serving as a consultant to the VSC or BEST Manager on pertinent issues associated with the effectiveness and efficiency of Division operations as they relate to the delivery of benefits and service to Veterans.

Duties

Major duties include but are not limited to:

Requirements

• You must be a U.S. citizen to apply for this job
• Selective Service registration is required for males born after 12/31/1959
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process
• Selected applicants may be required to complete a probationary period.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Time-in-grade: Applicants who are/were federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-09 position you must have served 52 weeks at the GS-07 level. For a GS-11 position you must have served 52 weeks at the GS-09 level. SF-50: If you are seeking a reassignment/change to lower grade, you must submit a copy of your most recent SF-50 (non-award) AND the SF-50 placing you into your current position. To support your claim of time in grade, you must submit your most recent appointment, promotion, within grade increase SF-50 (not an award or general adjustment SF-50). See the required documents section for more information. Note: multiple SF-50s may be required to adequately illustrate you have the requisite time-in-grade. Specialized Experience: To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Office of Personnel Management's group coverage qualification standards associated Individual Occupational Requirements (IOR), and Individual Qualification Standards (IQS) covering white collar occupations in the Federal competitive service can be found here. TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-09 position you must have served 52 weeks at the GS-07 level. For a GS-11 position you must have served 52 weeks at the GS-09 level. The grade may have been in any occupation but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-09 Grade Level: Specialized Experience: To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-07) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1) Preparing reports, memorandums or letters (2) evaluating and analyzing processes and (3) conducting internal audits to determine compliance with policies and regulations and evaluate program effectiveness. Education Substitution: master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related. GS-11 Grade Level: Specialized Experience: To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-09) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves (1) Analyzing information to make references or draw conclusions; (2) Preparing routine technical reports based on analysis of materials and evidence; (3) Identifying and prioritizing work to reach divisional goals; (4) Identifying problems, analyzing information, and making recommendations based on data; (5) Communicating laws, regulations or decision to diverse audiences. Education Substitution: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for federal employment. You can verify your education here. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Contacts

• Address Milwaukee Regional Benefit Office 5400 West National Ave Milwaukee, WI 53214 US
• Name: Rachel Hearn
• Phone: 3135967225
• Email: [email protected]