Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications. About the Position: This position is with the US Army Sustainment Command, Logistics Readiness Center at Fort Cavazos, TX.

Duties

Develops briefings at program level, tracks data/claims trends, improvements, and claims resolutions to identify areas of potential improvements and best practices. Utilizes various claims and transportation automated systems in order to resolve issues and answer claimants questions. Investigates and develops supporting evidence for loss and damage claims arising from storage and movement of personal property and makes recommendations for use in affixing responsibility and settlement of claims. Determines and advises customers on entitlements or procedures related to temporary storage of goods, weight allowances; prohibited items; and shipment of personal property including various methods available. Plans, books, and routes personal property, estimates cost savings, time involved, time of arrival, storage in transit involved, and purposes. Prepares and process various applications for transportation or storage of a wide range of personal property and privately owned vehicles, including special items, of authorized civilian and military members. Makes detailed cost comparisons to determine the best and most economical method of movement, and screens movement documents for correct accounting data.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Position requires temporary duty (TDY) business travel approximately 20% of the time.
• Incumbent must be able to obtain and maintain appropriate valid state driver's license.
• Incumbent may be required to work various hours to include holidays, weekends, or on-call duty
• Overtime may be required on short notice to include nights, holidays and weekends in support of related mission requirements.
• Incumbent must be able to obtain and maintain a Government vehicle operation certificate, within 30 days of employment.
• A qualified typist (at least 40 words per minute with 3 or fewer errors) is required.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes 1) providing guidance to customers on filing transportation claims; 2) utilizing automated system to resolve customer issues; AND 3) verifying services performed in accordance with contract specifications This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05). Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Education

This job does not have an education qualification requirement.

Contacts

• Address GK-W6YRAA US ARMY SUSTAINMENT COMMAND-407TH AFSB DO NOT MAIL Fort Cavazos, TX 76548 US
• Name: Army Applicant Help Desk