This position is located at the Clement J. Zablocki VA Medical Center. This position primarily supports the division in three ways, it provides direct executive level support, and provides cross coverage for administrative support, conducts data analysis concerning the efficiency and effectiveness, and provides planning, direction, and oversight of the administrative operations of the division, manages various division-wide activities, programs and operations, and manages staff.

Duties

Major Duties: Applies administrative policies, drafts correspondence, recommendations, reports, and memoranda related to management and administrative programs and issues. Provides advice and guidance on the interpretation and application of administrative directives and instructions. Initiates, prepares, tracks, coordinates and manages all onboarding activities for physicians within area of responsibility. Develops and maintains information/data in various forms (control charts, graphs, process charts, etc.)regarding performance measures, performance improvement activities, customer service, data validation, human resources management (recruitment, retention, and motivation), employee training and education, and key processes delivered by the Medicine Division. Ensures Physician Performance Pay metrics are tracked, calculated and submitted for processing annually for providers in designated subspecialties. Provides oversight and assists in the management of the Part Time Physician/Adjustable Tour Program for the division. Provides program oversight of all equipment requests for 17 subspecialties; oversees and assists with cyclic and annual inventories for the division. Provides administrative support relating to Medical College of Wisconsin (MCW) and interacts directly with Administrators at MCW, particularly when identifying facility needs and "rightsizing" the number of eighths of our part time physicians to meet facility needs. Provides technical and administrative supervision of two employees. Hears and resolves employee complaints and refers serious unresolved complaints to higher level management. Works closely with fiscal services to track various budget items and special purpose funds. Leads the presentation for the annual budget hearing to Top Management. Co-develops the Annual Business Plan, which addresses prior workloads and projected workloads, capital needs, IT needs, workforce succession strategic planning, educational needs, significant challenges and threats, performance measures, and external surveys (JC, SOARS, OIG, CARF, etc.). Provides advice and guidance to the Medicine Division management team and Medicine Division employees on questions and situations related to the administrative services provided. NOTE: Selectee may be required to serve a Supervisory Probation Period Work Schedule: Full Time, Monday - Friday 8:00 am - 4:30 pm Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position. Position Description/PD#: Supervisory Management & Program Analyst/PD21021O Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/22/2024. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: SPECIALIZED EXPERIENCE: Must have one full year of specialized experience equivalent to at least the next lower grade level (GS-9) in Federal service that equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. Specialized experience includes: Gathering information, setting priorities, approving schedules for completion of work, and assigning work to subordinates based on priorities. Adapting analytical techniques and evaluation criteria to the measurement and improvement of program effectiveness and/or organizational productivity. Working with a range of national administrative laws, policies, regulations, and precedents applicable to the administration. Working with agency program goals and objectives, the sequence and timing of key program events and milestones, and methods of evaluating program events, milestones, and accomplishments. Working with Microsoft Office programs, i.e., Word, Excel, Access, and Power Point, to develop documents, charts, and computer presentations. Working with data management packages. OR EDUCATION: Must have a Ph.D. or equivalent doctoral degree, or 3 full years of progressively higher level graduate education leading to such a degree, or LL.M., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. TRANSCRIPTS REQUIRED. OR COMBINING EDUCATION AND EXPERIENCE: Must have equivalent combinations of education and experience as listed above. Only graduate education in excess of the amount required for the next lower grade level (master's or equivalent graduate degree) may be used to qualify applicants for positions at the GS-11 grade level. TRANSCRIPTS REQUIRED. You will be rated on the following Competencies for this position: Administration and ManagementAttention to DetailCustomer ServiceDecision MakingInterpersonal Skills Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: May require extensive walking per day to meet with the VAMC Executive Leadership, Clinic Leads, Administrative Leads, MIS staff, and other clinic personnel. Trips to satellite outpatient clinics are sometimes necessary and will involve transportation via station Government Owned Vehicle (GOV) or Privately Owned Vehicle (POV). The work performed is of a precise nature requiring long periods of concentration that is often interrupted. Incumbent is often faced with changing priorities and with meeting deadlines. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Clement J Zablocki Veterans Administration Medical Center 5000 West National Avenue Milwaukee, WI 53295 US
• Name: Kathryn Jiles
• Phone: (447) 246-9109
• Email: [email protected]