The incumbent serves as the Ambulatory Care Management and Program Analyst. In this capacity, he/she works with the Associate Chief of Staff of Ambulatory Care (ACOS), Deputy Associate Chief of Staff (DACOS) for the Flint, Toledo, and Jackson Community Based Outpatient Clinics (CBOCs), Associate Chief Nurse (ACN), and the Administrative Officer (AO).

Duties

Duties include but are not limited to the following: Program Management - The Management and Program Analyst is responsible for human resource processes, to include, but not limited to, entering recruitment requests, coordinate credentialing paperwork, and onboarding requirements such as Compensation Panel and computer access requests. - He/she will assist the Service Administrative Officer in all matters pertaining to the periodic equipment inventory process. This will include working with Logistics and Biomed, and Engineering staff to locate, track, and appropriately disposition all equipment listed in the Service EIL's. - The incumbent has oversight responsibility for the GIP/Purchasing process, ensuring that VAAAHS, National, and VISN 10 standards are met. He/she will implement corrections to the process if the standards are not met. This coordination will entail working directly with the Logistics GIP/Purchasing Agent, the Supply Technician, and the facility GIP Team. Physician Coordination and Clinic Grids - The incumbent is responsible for coordinating all aspects of Physician hiring for Ambulatory Care Services. This includes recruitment, retention, salary determination, credentialing, and privileging. Additionally, this person will be responsible for Physician Productivity measures in relation to other class 1a facilities; they will perform in-depth analysis/audits for areas below the 25% or above the 75% developing action plans for submission to COS and facility director. - The incumbent will manage all activities related to the residency program. He/she will initiate all necessary organizational procedures involved in maintaining an active residency program. Close coordination with the University of Michigan is necessary to effectively execute these responsibilities thus requiring the incumbent to develop and maintain a close working relationship with the Residency Program at the University of Michigan. He/she will facilitate the scheduling for diverse Patient Align Care Team (PACT) teaching exposures for learners. The incumbent will assist with modifying and building new clinic grids for Primary Care Providers. Data Capture and Coordination - The incumbent will independently manage, analyze, and coordinate all decisions associated with Decision Support Services (DSS) activities within the Service. These duties will include meeting with various Section Chiefs within the Service, DSS (Finance) staff, and staff within the Service to strategize and apply a problem-solving approach to supply cost distribution and labor mapping. - The incumbent will identify necessary changes in cost distribution related to RVU's and determine the appropriate corrections as necessary. He/she will also periodically but routinely review with staff labor and supply mapping and product costing in order to ensure accuracy. In addition, incumbent will coordinate the completion of annua1 Physician Service Agreements as well as Agreements for incoming staff physicians. Contract Coordination The incumbent is responsible for the processes involved in the coordination of all contracts with the department. The creation of contracts consists of preparing the documentation required and submission through appropriate leadership channels. Contracts often require close consultation with local Logistics and national Contracting staff to complete these processes, and the required maintenance of these agreements throughout the life of the contract. The incumbent will assist AO with equipment and procurement requests. Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday- Friday, 8:00am - 4:30pm Virtual: This is not a virtual position. Position Description/PD#: Management & Program Analyst/PD920980 and PD939600 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized PCS Appraised Value Offer (AVO): Not Authorized

Requirements

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/21/2024. GS-07, Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge involving the elementary performance of assignments, operations or procedures involving clinic coordination/management, Budget, Automated Data Processing Application Coordinator (ADPAC) and Data Generation procedures and/or operations to perform a wide variety of interrelated procedural assignments related to Ambulatory Care Service activities and the federal government.. Knowledge of methods, principles and practices related to Ambulatory Care Service in collecting, analyzing, and organizing technical data and in maintaining data quality for database storage and reporting purposes. Has applied judgment in the use of security. knowledges and develop skills in weighing the impact of variables. Knowledge of contracts and equipment request procurement. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 1 full year of graduate level education or superior academic achievement. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate level. GS-09, Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-07. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Has analytical and evaluative techniques concerning the efficiency and effectiveness of the Service's processes and practices. Data capturing and coordinating processes, including labor/supply mapping to DSS, workload processes, encounter capture and resolution, and provider documentation completion. Experience with contractual issues and the proper maintenance of Equipment Inventory Listings (EILs) and the purchasing of the required equipment. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have a master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an combination of specialized experience and education beyond graduate level. You will be rated on the following Competencies for this position: Attention to DetailCommunicationCustomer Service (Clerical/Technical)Interpersonal EffectivenessManages and Organizes InformationTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is generally sedentary but may involve walking to various areas throughout the facility, as well as carrying items such as reports and manuals. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Contacts

• Address Ann Arbor VA Medical Center 2215 Fuller Road Ann Arbor, MI 48105 US
• Name: Justin Pongtornwatchakorn
• Phone: 2162091252
• Email: [email protected]