Job opening: Medical Support Assistant (Scheduler/Office Automation)
Salary: $44 117 - 57 354 per year
Published at: Nov 04 2024
Employment Type: Full-time
About the Position: This position is located at FT Eisenhower, GA.
This is a Direct Hire Solicitation
Duties
Responsible for the day-to-day administration, maintenance and resolution of all assigned clinic Templates and Schedules utilizing Medical Treatment Facility automated systems.
Function as Master Scheduler and is responsible for the management of the schedules/appointments for the hospital clinics as assigned by the Chief Centralized Appointing and Template/Scheduling Section.
Develop and maintain templates and schedules for providers and technicians; develop and maintain clinic, provider and appointment type profiles in designated automated systems.
Continuously review patient appointment procedures carried out by medical clerks throughout the hospital to ensure consistency, quality of service and compliance with procedures and operating policies.
Identify problem areas based on observation or discussion with clerks or health care officials and providers.
Utilize various office automation programs, such as Word, Excel and Power Point, to create documents, and/or reports.
Utilize various office automation programs to complete forms for files.
Communicate with Patients as to type of ailment to determine proper clinic for treatment.
Communicate regularly with patients, Medical Staff and Management regarding template and/or Scheduling.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- A Personnel Security Investigation is required.
- Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
- Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
Qualifications
Who May Apply: US Citizens
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes utilizing healthcare databases or systems to manage schedules and appointments; preparing and updating reports; and verifying eligibility requirements and availability of medical services within a medical facility. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
Education
This job does not have an education qualification requirement.
Contacts
- Address JT-DHA-DD83DD DHA AUGUSTA MKT-EISENHOWER AMC
DO NOT USE
Fort Eisenhower, GA 30905
US
- Name: Army Applicant Help Desk
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