View common definitions of terms found in this announcement.

Duties

Typical work assignments include, but are not limited to: Develop policy, programs, and guidelines for implementation. Review existing and proposed policies with stakeholders. Provide expertise to the development of measures of effectiveness and measures of performance. Develop information requirements necessary for answering priority information requests. Formulates methods, and procedures for providing state-of the-art administrative support for classified systems such as communications, directives, and documentation to the organization. Provides advice and guidance to resolve, implement, or manage program or policy issues that involve major areas of uncertainty in approach or methodology.

Requirements

Qualifications

Do NOT copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. To be considered minimally qualified for this position, you must demonstrate that you have the required experience for the respective grade level in which you are applying. You qualify for the GS-13 grade level, if you have: EXPERIENCE: I have at least one year of specialized experience equivalent to the GS-12 grade level in the Federal service, or comparable in difficulty and responsibility to the GS-12 if outside the Federal service: Experience developing policies, plans, and strategies that comply with laws, regulations, policies, and standards related to operational activities; and Advising and collaborating with inter-agency partners to identify and implement best practices and facilitate operational support; and Experience applying analytical and evaluative methods and techniques, including quantitative and qualitative analyses to conduct studies and outreach programs concerning critical infrastructure protection or related activities. You qualify for the GS-14 grade level, if you have: EXPERIENCE: I have at least one year of specialized experience equivalent to the GS-13 grade level in the Federal service, or comparable in difficulty and responsibility to the GS-13 if outside the Federal service: Collaborate with senior management to devise long-range plans for efficient program implementation and administration; and Experience monitoring organizational productivity and identifying areas for improvement; and Leading efforts to address problem areas and implementing solutions; and Conducting comprehensive evaluations to ensure organizational goals are met and operational efficiency is enhanced; and Experience developing and maintaining policies, strategy, and guidelines for implementation, ensuring alignment with organizational goals, infrastructure, and regulatory requirements. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of this announcement.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.


For positions with an education requirement, or if you are qualifying for a position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. Unofficial transcripts will be accepted that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. An official transcript will be required if you are selected.

Education must be from an accredited institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Foreign Education: Education completed in foreign colleges or universities may be used to meet the qualification requirements. You must show the education credentials have been evaluated by a private U.S. organization that specializes in interpretation of foreign educational credentials and such education has been deemed equivalent to that gained in an accredited U.S. education program. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information.

Contacts

• Address Cybersecurity and Infrastructure Security Agency 1616 Fort Myer Dr. Arlington, VA 22209 US
• Name: Customer Care Center DEU HR
• Phone: 317-212-0454
• Email: [email protected]