Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is to provide installation support for a variety of Information Technology (IT) activities including data management, systems analysis, and applications software development and implementation.

Duties

Provides customer assistance, training, and documentation support. Administers and maintains database operations. Analyzes and modifies applications software. Analyzes organizational business practices for IT enhancements.

Requirements

• U.S. Citizenship Required
• Males must be registered for Selective Service, see www.sss.gov
• Selectee is expected to be granted with and/or maintain the appropriate security clearance required for the position
• Relocation costs or other incentives may be available and considered by the organization
• This posn is subject to provisions of the DoD Priority Placement Program
• This position may require drug testing and the candidate may be subject to passing a drug test upon selection
• Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
• Overtime and/or emergency overtime may be required
• Employee must maintain current certifications
• Disclosure of Political Appointments
• Direct Deposit: All federal employees are required to have direct deposit.
• Work may occasionally require travel away from the normal duty station
• Recall to duty may be a requirement of this position
• The work requires the employee to drive a motor vehicle. An appropriate, valid driver’s license is required for?? the position
• Selectee may be required to serve a probationary or trial period

Qualifications

Experience requirements are described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Standards IOR for Information Technology Management Series, 2210 (Alternative A). There are no Group Coverage Qualification Standards for this series. Due to the use of 120-day rosters, this period of experience may be completed within 120 days of the closing date of this announcement.GS-11 SPECIALIZED EXPERIENCE: Applicants must have, or within 120 days of the closing date of this announcement will have, IT-related experience demonstrating each of the following four competencies: Attention to Detail, Customer Service, Oral Communication, and Problem Solving AND have one year of specialized experience equivalent to the GS-09 grade level or equivalent in other pay systems. Specialized experience includes providing installation support for a variety of activities including complex data management, system analysis and applications software development and implementation issues , planning and coordinating the installation, testing, operation, troubleshooting and maintenance of hardware and software systems. Identifies and documents network requirements for specific needs of customers; consider different approaches; and deal with incomplete and conflicting data by interpreting data; planning the work; and refining the methods and techniques being used in a variety of common problems, questions, or situations that are dealt with in accordance with established criteria. OR EDUCATION: (MUST INCLUDE COPY OF OFFICIAL TRANSCRIPTS) Successful completion of a Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level graduate education leading to such a Ph.D. or equivalent doctoral degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or a degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. Note: You must submit copies of your official transcripts. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-­grade requirements to be considered eligible. One year at the GS-09 level is required to meet the time-in-grade requirements for the GS-11 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of systems analysis concepts, techniques, and principles sufficient to evaluate business practices and processes, evaluate the feasibility of systems development projects, and develop functional requirements and specifications. 2. Knowledge of data management concepts, principles, and methods sufficient to evaluate effectiveness of systems, develop and design programs, and to conduct performance-testing activities to optimize processes. 3. Knowledge of applications software development and design concepts and techniques sufficient to design, develop, code, test, and debug large and complex programs. 4. Knowledge of the basics of software programming languages such as COBOL, VISUAL BASIC, C, C++, Ada, JAVA, FORTRAN and PASCAL. 5. Ability to design, develop, test, evaluate, install, and fine-tune IT programs. 6. Ability to communicate orally and in writing sufficient to fully coordinate activities with management officials and other IT specialists, and to provide user training and support. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address AF Life Cycle Management Center 2000 Allbrook Drive Wright Patterson AFB, OH 45433 US
• Name: Total Force Service Center
• Phone: 1-800-525-0102
• Email: [email protected]