This position is located at the Kayenta Service Unit, Kayenta Health Center, Division of Nursing Services, Primary Care Branch, Outpatient Department (OPD), Kayenta, Arizona. The purpose of the position is to provide clerical and technical support for the outpatient clinics, in order to promote and maintain the efficient functioning of all these clinics.

Duties

-Coordinate patient appointments, while referring & scheduling appointments for patients requested by outside facilities at Kayenta Service Unit Clinic -Interact with outside hospital facilities and other Indian Health Service (IHS) facilities to schedule treatment, consultation, admission, or tests -Serve as a receptionist for the department by greeting visitors, patients, families, staff and providers; answering questions and directing patients/visitors to appropriate clinical locations or department -Identify patients that are in need of update related to patient registration; direct patients to patient registration for interview to obtain pertinent registration information -File the results of various tests, and copies of referrals. -Participate in orientation of new providers and/or nursing staff -Assigned on a rotating basis to be responsible for taking minutes for departmental meetings. -May be assigned to be an alternate timekeeper during the absence of the department secretary

Requirements

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. BASIC REQUIREMENT(S): In addition to the Basic Requirements, you must also meet the Minimum Qualifications stated below. MINIMUM QUALIFICATIONS: GS-05: One (1) year of Specialized Experience equivalent to a GS-04 grade level OR four (4) years of education above high school. Specialized Experience - Makes appointments using automated system and assists with processing referrals, calls patients to notify of appointments, filing, record keeping, and other patient care support functions. Scheduled consultation and referral appointments with various clinics and services throughout the medical facility and elsewhere. Answer the phone, take messages, and direct patients to the proper location for needed services. Assemble patient charts, use electronic health record, RPMS, and scheduling software ability to type/use a computer keyboard and computer processing skills. Knowledge of grammar, spelling, and syntax. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level. Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP). You must meet all qualification requirements within 30 days of the closing date of the announcement.

Education

There are no education requirements.

Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation.

Contacts

• Address Kayenta Service Unit PO Box 368 Kayenta, AZ 86033 US
• Name: Suzetta Begay
• Phone: 928-697-4382
• Email: [email protected]