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Job opening: IT Program Manager

Salary: $122 198 - 191 900 per year
Published at: Sep 09 2024
Employment Type: Full-time
As an IT Program Portfolio Manager in the Office of the Chief Information Officer, Enterprise Program/Project Management Office you will be accountable for the cost, schedule, performance, and risk of a portfolio of complex, cross-organizational projects, directing and integrating the activities of multiple project operations. You will ensure that the portfolio's efforts are cohesive, consistent, efficient, and effective in supporting the strategies and operating objectives of the organization.

Duties

Creates, integrates, and prioritizes a portfolio of cross-service line information technology projects, initiatives, and associated efforts and leads the team of individuals responsible for those specific efforts. Assists with the formulation of each effort's strategic and operational plans to ensure integration and portfolio alignment. Manages an Integrated Master Schedule to include developing and tracking information technology portfolio milestones and dependencies. Aligns portfolio approach, impact, and timing with the broader environment and proactively mitigates risks to the schedule and resolving or escalating conflicts. Coordinates with Contracting Office Representatives to understand task alignment with existing contracts and the contractual implications to the overall portfolio effort. Assists with the creation of a budget for each information technology project and initiative within the portfolio and tracking/reporting on the overall budget allocation and execution. Develops a set of leading performance indicators for information technology projects/initiatives to identify scope, schedule, and cost issues for internal and external reporting. Coordinates with Customer Engagement representatives on communications with internal/external stakeholders and customers ensuring they are informed of progress, deviations from plans, and risks. Tracks each project plan and assists with the prioritization of critical resources while advising project managers on how to keep the project on track or develops an alternate course of action. Develops and monitors a portfolio risk management plan and provides project risk mitigation strategies and oversight ensuring cross-service line risks are properly documented and managed. Fosters a culture of engagement, diversity, inclusiveness, excellence and innovation. Champions NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity and teamwork.

Requirements

  • Current Federal employees must meet qualifications, time in grade, and 90 days after competitive appointment requirements by the closing date of the announcement.
  • Financial Disclosure, Drug Testing, Bargaining Unit and/or the Travel Requirements for this position may differ and be required based on the duty location/NASA Center requirements.
  • Position subject to pre-employment background investigation or higher-level clearance. Investigation/Clearance may differ and be required based on the duty location/NASA Center requirements.
  • Selected applicant(s) must be assigned to a duty location listed on the announcement.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. To qualify for GS-14, you must have one year of directly related specialized experience equivalent to the GS-13 level: Managing large, complex information technology projects, directing and integrating the project's operations; Coordinating the efforts of direct reports or team members to ensure that required tasks are accomplished on schedule and within budget; Identifying and managing project dependencies, constraints, and risks. AND IF you are qualifying based on experience, you MUST also have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process.

Education

This job does not have an education qualification requirement.

Contacts

  • Address NASA Headquarters 300 E St SW Washington, DC 20546 US
  • Name: NASA Shared Services Contact Center
  • Phone: 1-877-677-2123
  • Email: [email protected]

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