The Office of the Chief Information Officer (OCIO) is seeking an individual to serve as an IT Specialist/Program Manager, responsible for collaborating with programs, missions and projects to evaluate business and functional needs and determine how IT can support those needs leveraging software, hardware, and infrastructure. You will build partnerships with Center and Agency customers, assess emerging technologies for adaptation, and coordinate implementation leveraging OCIO resources.

Duties

Communicate and consult with clients and internal stakeholders, assessing the viability and affordability of a wide range of IT solutions to meeting business needs and solving technical solutions. Engage with OCIO enterprise organizations and contracts to leverage technical capabilities, customer engagement, IT governance, and technology roadmaps to deliver customer solutions. Develop relationships with commercial companies, academia, technology providers, and research organizations to learn and apply advanced concepts for use within NASA. Apply a wide range of qualitative and quantitative methods to identify, assess, analyze and improve processes, products and services. Develop and deliver briefings, project paper, status/staff reports, and correspondence to Agency and Center Senior Managers. Foster a culture of engagement, diversity, inclusiveness, excellence and innovation. Champion NASA's commitment to Diversity, Equity, Inclusion and Accessibility to create an environment that promotes a commitment to safety, integrity, and teamwork.

Requirements

• This position is open to U.S. citizens, nationals or those who owe allegiance to the U.S.
• Position subject to pre-employment background security investigation.
• You must meet qualifications requirements by the closing date of this announcement.
• If selected, you will be required to complete a financial disclosure statement.
• This position may require a one-year probationary period.

Qualifications

Specialized experience is experience that has equipped you with the particular ability, skill, and knowledge to successfully perform the duties of this position and is typically in or related to this line of work. To qualify for GS-15, you must have one year of directly related specialized experience equivalent to the GS-14 level: Applying innovative IT solutions to solve complex business and data science challenges, preferably supporting aerospace, engineering design or similar technology applications; Contributing to program/project team to include developing, analyzing, and overseeing resources, schedule, and management controls; Participating in the formulation of organizational strategic objectives, goals and priorities to capitalize on opportunities that support the long-term interests of the organization; Serving as an IT subject matter expert advising on IT lifecycle management (i.e., software development, hardware deployment, operations and maintenance, and cybersecurity) to assure IT systems align and integrate with the overall IT architecture. AND IF you are qualifying based on experience, you MUST also have IT-related experience demonstrating each of the four competencies listed below: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Your resume must include a clear and detailed narrative description, in your own words, of how you meet the required specialized experience. Experience statements copied from a position description, vacancy announcement or other reference material constitutes plagiarism and may result in disqualification and losing consideration for the job. NASA prohibits the use of artificial intelligence (AI) or AI-assisted tool in drafting application and assessment responses. Please visit https://www.nasa.gov/careers/how-to-apply/#Artificial-Intelligence to review NASA's guidance on the use of AI tools during the application process.

Education

This job does not have an education qualification requirement.

Contacts

• Address Marshall Space Flight Center Marshall Space Flight Ctr Huntsville, AL 35811 US
• Name: NASA Shared Services Contact Center
• Phone: 1-877-677-2123
• Email: [email protected]