About the Position: This position reviews and oversees activities related to DHA Market standardization, integration, and optimization by interfacing with specific Market Clinical Management Team (CMT) Leads, Product Line Leaders (PLLs), Product Line Representatives (PLRs), MTF Group Practice Managers (GPM), MTF Healthcare Administrators, MTF Business Offices, MTF Clinical Operations and MTF Managed Care teams and is located at Portsmouth, VA.

Duties

Serve as the advisor, coordinator, and facilitator for DHA Market level schedule/template management, referral management and central appointment management. Facilitate planning, delivery, and training for the DHA Market as it relates to clinical optimization. Participate in day-to-day management discussions, decisions and policymaking. Possess knowledge of existing and emerging management tools and programs that enhance the quality, availability, and value, of clinic services. Responsible for monitoring systems, policies, and procedures to meet established standards.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position is subject to a background investigation to determine your suitability for Federal employment.
• You may be authorized to Telework on a Situational basis.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. 30 Percent or More Disabled VeteransCurrent Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. One year of specialized experience which includes working in a medical treatment facility, advising on Healthcare System policy, procedures and quality of service; optimizes healthcare delivery program by identifying, analyzing, documenting issues, patterns, and trends affecting the staffing, scheduling, clinic organization, quality of care and patient safety programs, and lack of standardization internal to each clinic and between clinics; preparing healthcare data quality reports/documents using various software programs; distributing and monitoring a variety of administrative taskers. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). You will be evaluated on the basis of your level of competency in the following areas: Health Policy Planning SupportHealth Systems AnalysisHealthcare Operations Administration Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address JT-DHA-DD60AS DHA TIDEWATER MARKET DO NOT MAIL Portsmouth, VA 23708 US
• Name: Army Applicant Help Desk