Job opening: Medical Support Assistant (Office Automation)
Salary: $45 216 - 58 783 per year
Published at: Aug 08 2024
Employment Type: Full-time
About the Position: Incumbent will serve as a Medical Support Assistant within Army Community Hospital Evans in the Directorate of Resource Management, Clinical Support and Operations. Duty location Fort Carson, Colorado
Duties
Serves as Medical Support Assistant (MSA) for the Medical Treatment Facility(MTF), provides direct assistance to the staff, faculty, leadership and clinical staff
Provides services to Soldiers, family members and DoD beneficiaries in coordinating activities with a variety of medical, social service, and legal staff.
Provides administrative and medical support that requires the application of extensive guidelines and specialized knowledge, particularly in the provision of the administration of medical records.
Performs receptionist/clerical support to include template creation and management for providers.
Provides clerical/administrative and automation support for clinic using multiple computer systems and technologies.
Requirements
- This position may require incumbent to be screened for additional immunization.
- Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
- This position is designated Inclement Weather Essential every attempt to report for duty on time and/or remain on duty during severe weather conditions is required.
- This position requires completion of a background investigation and may be subject to a suitability or fitness determination, as determined by the completed background investigation.
- *** Position will require incumbent to work rotating shifts
Qualifications
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.
Current Civilian Employees of the Defense Health Agency (DHA)Current Department of Defense (DOD) Civilian Employee (non-Army)Current Permanent Department of Defense (DoD) Civilian EmployeeDefense Civilian Intelligence Personnel System (DCIPS) Interchange AgreementDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Modification of Term AppointmentsNon-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes documented experience which demonstrates experience in; 1) Entering, manipulating, and retrieving information and data from a medical automation system; 2) Scheduling and coordinate appointments for patients within various clinics; 3) Performing customer service functions in a medical facility setting, such as answering telephones, relaying messages, and handling customer complaints; 4) Provide information regarding, clinic and hospital policies, procedures, and locations to patients. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-05).
Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.
You will be evaluated on the basis of your level of competency in the following areas:
Computer SkillsManagement SupportManages and Organizes Information
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-05).
Education
Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.
Contacts
- Address JT-DHA-DD83CJ DHA CO SPRINGS MKT-EVANS ACH
DO NOT MAIL
Fort Carson, CO 80913
US
- Name: Army Applicant Help Desk
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