Job opening: Supervisory Medical Support Assistant (OA)
Salary: $47 742 - 62 063 per year
Published at: Oct 26 2023
Employment Type: Full-time
About the Position: This position is located at Evans Army Community Hospital, Fort Carson, Colorado
Duties
Shifts personnel as necessary to cover any emergencies, maintaining sufficient coverage and adjusts short-term priorities based on changing situations and insures that employees understand and follow instructions.
Initiates requests for filling vacancies or for additional personnel to meet work requirements. Hears and resolves informal employee complaints.
Recommends minor disciplinary measures and refers unresolved or more serious complaints to next higher level supervisor. Develops performance standards and evaluates work performance of employees and prepares formal performance appraisals.
Assigns work based on priorities and employees’ capabilities of daily, weekly or monthly requirements, providing special instructions as necessary for new or unusual assignments. Responsible for interviewing candidates to fill vacant positions.
Uses computers, software applications, databases, and automated systems to accomplish work.
Specifies goals and obstacles to achieving those goals, generates alternatives, considers risks, and evaluates and chooses the best alternative in order to make a determination, draw conclusions or solve a problem.
Requirements
- Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
- This position may require periodic immunizations (other than the influenza vaccine) and tuberculosis monitoring.
- This position is inclement weather essential. This means that you must be willing to make every attempt to report for duty on time and/or remain on duty during severe weather conditions.
- This position requires a mandatory seasonal influenza vaccine and is therefore subject to annual seasonal influenza vaccinations.
Qualifications
Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected.
Current Civilian Employees of the Defense Health Agency (DHA)Current Permanent Department of Defense (DoD) Civilian EmployeeDomestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceInteragency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998
In order to qualify, you must meet the requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Specialized Experience: One year of specialized experience which includes documented experience which demonstrates 1) performing receptionist, record keeping, files management, office automation, and miscellaneous clerical duties; 2) Planning, implementing, and coordinating daily administrative activities within a department; 3) Resolving problems, interpreting and adapting guides. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service GS-06.
AND
Proficiency Requirement: This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors.
You will be evaluated on the basis of your level of competency in the following areas:
Computer SkillsCustomer Service (Clerical/Technical)Decision MakingManagement Support
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-06).
Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit:
http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Contacts
- Address JT-DHA-DD83CJ DHA CO SPRINGS MKT-EVANS ACH
DO NOT MAIL
Fort Carson, CO 80913
US
- Name: Army Applicant Help Desk
Map