About the Position: This position is located at Evans Army Community Hospital, Fort Carson, CO. This is a Direct Hire Solicitation

Duties

Serves as the supervisor for the Patient Administration Division. Developing performance standards and evaluating work performance of staff, providing advice and counsel to employees. Uses computers, software applications, databases, and automated systems to accomplish work. Review schedules in to identify any scheduling errors, necessary schedule changes and/or missing schedules. Shifts personnel as necessary to cover any emergencies, maintaining sufficient coverage and adjusts priorities based on changing situations and insures that employees understand and follow instructions. Recommends minor disciplinary measures and refers unresolved or more serious complaints to next higher level supervisor. Develops performance standards and evaluates work performance of employees and prepares formal performance appraisals.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• Immunization screening may be required. Hepatitis B immunization may be required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• This position may require the incumbent to work on call during irregular work hours which may include evenings, weekends, holidays, and/or varying work schedules.

Qualifications

Who May Apply: US Citizens In order to qualify, you must meet the requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes documented experience which demonstrates experience in; 1) Entering, manipulating, and retrieving information and data from a medical automation system; 2) Scheduling and coordinate appointments for patients within various clinics; 3) Establish guidance on calls that are received or made by Medical Support Assistant staff; 4) Provide information regarding unit, clinic and hospital policies, procedures, and locations to patients. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service GS-06. AND Proficiency Requirement: This position requires a typing proficiency of at least 40 words per minute (WPM) based on a 5 minute sample with 3 or fewer errors.

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Contacts

• Address JT-DHA-DD83CJ DHA CO SPRINGS MKT-EVANS ACH DO NOT MAIL Fort Carson, CO 80913 US
• Name: Army Applicant Help Desk