You will serve as an Administrative Support Specialist for the Small Business Administration (SBA), Office of Capital Access (OCA), Disaster Administrative Services Division (DASD), Administrative Services Center (ASC). You will perform duties related to travel, time and attendance, procurement, mail services and/or records management.

Duties

As an Administrative Support Specialist at the GS-0301-9, some of your typical work assignments may include: Coordinate travel plans and reviews routine travel vouchers and audits travel voucher files for accuracy and adherence to agency and federal policies. Coordinate credit card application, renewals, issuance, closure, use and activation/deactivation of employee travel credit cards. Complete time and attendance/payroll files, reviews routine and/or unusual time and attendance files for accuracy and adherence to SBA and federal policies. Complete procurement/budget activities and other financial related operations. Complete accountable property transactions, facilities maintenance and security, mailroom, supply and records management operations. Use word processing programs, spreadsheets, email platforms and/or other automated software communication tools such as Microsoft 365 or Google Workspace and various electronic databases, electronic ticketing systems and web-based systems to run reports, import and export data. Communicate clearly, concisely, and courteously through verbal and written communications such as electronic mail (e-mail), memorandums, and reports. Monitor administrative functions to improve customer service, compiled reports, and procedural and production. IMPORTANT NOTES: This is a Term appointment, competitive service position with an intermittent work schedule. The Term Appointment does not confer competitive status, reinstatement rights, or eligibility for non-competitive conversion to a permanent job to the individual(s) selected. You may be promoted or reassigned to another term position within SBA's Office of Disaster Assistance; however, you may not be non-competitively appointed to another Federal position. You will be given an initial Term Appointment lasting more than 1 year, but not more than 4 years. If all other conditions of employment are met, this appointment may be extended, up to a total of four (4) years in increments determined by SBA. If selected, you will be required to report to the Herndon location every day for your initial training. After the training is complete, and if approved for telework, you must report to the Herndon location for a minimum of four days every pay period (two weeks). If selected, employees work on an intermittent (on-call) work schedule. This means that employees are in a pay and duty status only when activated to respond to workload needs, especially in response to heightened disaster activity. When no longer needed, employees return to a non-pay status until the next event necessitates additional staff. However, depending on the workload and/or level of disaster activity, your work schedule may be changed to full-time. Subsequently, if the workload decreases, your work schedule may be changed back to intermittent. Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required heighten Disaster Activities. If required to travel to a disaster site, you may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facilities. (Remove if not applicable) By applying for this position with SBA's US Small Business Administration, you can enjoy challenging but satisfying work and join a highly motivated and diverse team that helps families and businesses rebuild their lives after a disaster. Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date. This is not a bargaining unit position.

Requirements

• U.S. citizenship is required.
• You must be able to obtain and maintain a Government travel credit card.
• Favorable background investigation and credit check are required.
• A valid driver's license may be required.
• Must complete a one-year Trial Period.
• This position is not included in a bargaining unit.

Qualifications

Experience: To receive credit, you must indicate the month and year as well as the average hours worked per week for each employer. Average work hours must be stated on the resume to quantify each period of work experience or that experience will not be credited toward meeting the specialized experience requirement. You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated "Ineligible" for that grade level. GS-09: One year of specialized experience, equivalent to the GS-07 grade level in the Federal service, obtained in either the private or public sector: Experience in at least two of the following administrative service functions: travel arranging, travel vouchers, travel credit cards, travel support desk, payroll time and attendance processing, payroll leave audits, procurement and supply, mail services, supply and accountable properties, facilities and lease management, and/or records management; and Knowledge/Proficiency of word processing programs, spreadsheets, email platforms or automated software communication tools such as Microsoft 365 or Google Workspace, and other automated systems designed to accomplish and manage the work in an administrative services department; and Communicates effectively, both orally and in writing with various internal and/or external customers; and Interpreting and applying laws, regulations, policies, and procedures related to administrative services functions. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on OPM's Qualifications website: Miscellaneous Administration and Program Series 0301 (opm.gov) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g. Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

If you do not meet the specialized experience requirements, you may also qualify with education. You MUST submit transcripts (official or unofficial) with this application if you wish to qualify based on education.

GS-09: Successful completion of a master's or equivalent graduate degree in a related field or 2 full years of related progressively higher-level graduate education leading to such a degree or LL.B. or J.D., if related.

Combination of Experience and Education:
GS-09: Combination of education and experience as specified above.

For example, an applicant who has 1.0 full year of Masters level education (i.e. 50% of education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position.

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation. All education claimed by applicants will be verified by the appointing agency accordingly. *** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education.

Contacts

• Address Disaster Administrative Services Division - DASD 409 3rd St SW Washington, DC 20416 US
• Name: ASC HR
• Phone: 7034878100
• Email: [email protected]