This position will be assigned to the Air Force Services Center at Port San Antonio, TX. This is a regular full-time category position with guaranteed 40 hrs. per week. Employees appointed to a regular category position are eligible for benefits.

Duties

The Child and Youth Programs Business Management System (CYPBMS) Specialist plays a pivotal role in providing comprehensive administrative support to the CYPBMS operations. The primary purpose of this position is to manage electronic record keeping for all DAF installation Child and Youth Program (CYP). Promptly processes inquiries and requests, facilitates efficient communication channels, acts as a central liaison between internal and external customers, and a Subject Matter Expert for CYPBMS execution and maintenance. The incumbent is responsible for overseeing the CYPBMS and ensures the program is executed in accordance with applicable and regulatory laws and policies. Provides administrative support to the Air Force CYPBMS serving as the focal point for internal and external customers. Enforces procedures that govern the operation and maintenance of CYPBMS in accordance with DAF policies. Implements program objectives to support program goals, identifying cost-effective management practices, and preparing procedural documents for system application. Transmits and receives documents and messages electronically and telephonically. Manages user accounts and access to CYPBMS (DD Form 2875), overseeing enhancements, modifications, and adjustments as needed. Monitors, tracks, and reports statistical data to higher echelons, utilizing reports and metrics for data analytics and decision-making purposes. Conducts analysis on the overall program, making recommendations for unresolved issues and performing follow-up as needed. Addresses accounting and financial issues impacting child and youth programs and CYPBMS, coordinating with installations to ensure accounting accuracy. Receives and responds to live phone and email inquiries using fully automated capabilities of myFSS (customer service support ticketing system), assisting customers with document verification and system control sheets. Maintains current knowledge of procedures, policies, and directives to provide accurate information to internal and external customers. Participates in special projects and initiatives and performs special assignments. Answers supervisor's questions on overall work operations. Performs other related duties as assigned If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12476219

Requirements

• This position requires the incumbent to complete a background investigation with favorable results.
• This position requires the incumbent to be a U.S. Citizen or a Legal U.S. Resident for a minimum of 3 years.
• This position may require incumbent to travel to installations.
• This position may require incumbent to train and guide CYP personnel.

Qualifications

Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/07/2024 Business Based Action, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: Proficient with electronic record-keeping systems, cloud-based platforms, and Microsoft Office Suite. Collaboration with leadership and CYP community partners to foster a nurturing childcare environment. Experience with accounting procedures. Knowledge, Skills and Abilities (KSA's): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: Excellent communication, both verbal and written. Strong organizational skills with meticulous attention to detail. Adaptability and problem-solving experience. Ability to work independently and exercise sound judgement **NOTE: Those qualified applicants who meet both the minimum qualification requirement(s) and highly preferred criteria(s) will be considered best qualified for this position and will be referred to the selecting official(s) first for consideration. All other applicants will be referred as needed and requested by the selecting official(s). **Reminder to Applicants: Your experience has to be clearly identified in your resume in order to receive consideration. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified, and you will no longer be considered for this position. (Format example: Employer name, position title, beginning and ending dates of employment, with summary of duties, etc.)

Education

Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Contacts

• Address AFSVC Programs AFSVC/VP 2261 Hughes Ave, Suite #156 Lackland AFB, TX 78236-9852 US
• Name: AFSVC HQ NAF HR Office
• Email: [email protected]