The Support Services Specialist position is located in the Department of Administrative Services (DAS), Facilities and Security Office (FSO), Administrative Services Division (ADM). The FSO is responsible for the management, oversight, and support of security, emergency preparedness, space and facilities programs, and various administrative services within the Thurgood Marshall Federal Judiciary Building (TMFJB) for the courts and other judiciary offices.

Duties

This position will report to the Team Lead of the Building Services & Property Management Section in ADM. The ADM is seeking a self-motivated experienced Support Services Specialist to join its team. The incumbent will be driving high level government officials and providing general administrative support in the areas of facilities management in the TMFJB. The ideal candidate must have excellent communication skills, interpersonal, and the ability to provide excellent customer. The duties of this position include, but are not limited to: Serving as a driver for the AO Director, Judges, and high-ranking officials. Monitoring, receiving, and routing all building service requests submitted via the ADM mailbox or telephone. Supporting ADM's Customer Service Center operations by answering routine questions and directing callers to the appropriate staff. Developing and maintaining an office calendar, including major building events for ADM planning purposes. Performing routine quality assurance on building service requests. Providing general assistance for the TMFJB parking program. Providing general assistance with meeting room setup.

Requirements

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions. Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience (1) providing administrative support in the areas of building services; (2) reviewing communication content and calendars; (3) and arranging meetings.

Education

This position does not require education to qualify.

Contacts

• Address Department of Administrative Services One Columbus Circle, NE Washington, DC 20544 US
• Name: Rosemarie Thompson
• Phone: 202-502-3800
• Email: [email protected]