This position is located in the Department of Housing and Urban Development, Office of Field Policy and Management. If you do not meet any of the categories listed below, you may wish to apply under announcement 24-HUD-1949-P which is open for any U.S. citizen to apply. Please refer to that announcement for details on open period, eligibility, and how to apply. Additional grades for this position can be found under announcements 24-HUD-1945 and 24-HUD-1946-P.

Duties

The following are the duties of this position at the GS-5. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position. As a/an Management and Program Assistant, you will: Provide assistance to the organization by completing a variety of customer service duties, administrative support tasks and procedures. Respond to routine requests for information, and appropriately refer those needing additional attention. Handle routine matters on the basis of general knowledge of HUD programs and operations and refer other inquiries to the appropriate staff member or program official. Provide assistance with administrative functions in support of office operations and staff. Compile and distribute routine information in a professional manner in response to requests received through phone calls and walk-in visitors needing housing or other assistance through HUD programs.

Requirements

Qualifications

You must meet the following requirements within 30 days of the closing date of this announcement. Specialized Experience: For the GS-5 grade level, you must have one year (52 full weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal service. Specialized Experience for this position includes: Communicating effectively orally and in writing; AND Providing administrative support in an office setting. OR Education: You may substitute education for general or specialized experience as follows: 4 years above high school. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR Combination: You may qualify with a combination of qualifying education and experience. Only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement. One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience. For the GS-4 grade level, general experience must include one year of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled. OR Education: 2 years above high school. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school. OR Combination: You may qualify with a combination of qualifying education and experience. The total percentage must equal at least 100 percent to qualify for that grade level. Experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume. Time-in-Grade: In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable: For the GS-5 you must have been at the GS-4 level for 52 weeks. For the GS-4 you must have been at the GS-3 level for 52 weeks. Time After Competitive Appointment: Candidates who are current Federal employees serving on a non-temporary competitive appointment must have served at least three months in that appointment.

Education

• For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
• If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

Contacts

• Address Office of Field Policy and Management Administrative Resource Center Parkersburg, WV 26101 US
• Name: Applicant Call Center
• Phone: 304-480-7300
• Email: [email protected]