This position is located in the Payment Assistance Branch, Payment Assistance Section 2. The incumbent performs technical work in program analysis. Assistant to the Program Director, or higher graded specialists interpreting procedures. Providing technical support, assistance in administrative program areas, and basic customer service and problem-solving analysis techniques. The incumbent must read, write, and speak both Spanish and English fluently.

Duties

Performs routine analysis to update loan activity and processes a variety of program related transactions to facilitate the effectiveness of RD’s nationwide loan portfolio. Reviews loan history, adjusting loan balances and repayment activity on borrower accounts. Analyzes loan and customer financial activity to make account adjustments and correct discrepancies as a result of program requirements Balances and reconciles updates to loan servicing data; and preparing worksheets to prove accuracy and initiating corrective actions.

Requirements

• You must be a US Citizen or US National
• Males born after 12/31/1959 must be Selective Service registered or exempt
• Subject to satisfactory adjudication of background investigation and/or fingerprint check
• Successful completion of one-year probationary period, unless previously served.
• Direct Deposit - Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution
• Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit E-Verify at https://www.e-verify.gov/

Qualifications

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including specialized experience and/or education, as defined below. GS-07: Applicants must possess one (1) year of specialized experience equivalent to at least the GS-06 grade level in the Federal Service; or its non-Federal equivalent. Applicants must possess one (1) year of specialized experience equivalent to at least the GS-06 grade level in the Federal Service; or its non-Federal equivalent. Specialized experience is defined as performing routine analysis to update loan activity, processing program related transactions, reviewing loan history, adjusting loan balances and repayment activity on borrower's accounts. Entering internal data/customer related data into loan servicing systems and databases. Using word processing, database and spreadsheet software to prepare documents and to enter, revise, manipulate, sort, calculate, store and retrieve data. Reporting findings to higher-level employees and recommending corrective action for aspects of a program or function. There is no substitution of education for experience at the GS-07 level. NOTE: To be considered for this position, you must meet all qualification and eligibility requirements for the GS-0344 series set forth in the Office of Personnel Management (OPM) Qualification Standards by the closing date of the announcement. A copy is available at: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Qualifications are based upon meeting specialized experience only. Education cannot be used to qualify for this position.

Contacts

• Address Rural Development 1400 Independence Ave SW Washington, DC 20250 US
• Name: Concepcion Reyna
• Email: [email protected]