You will serve as a PROGRAM SUPPORT ASSISTANT in the Administrative Division (N12) of NAVOCEANO BAY ST LOUIS. ***This Job Opportunity Announcement is using an additional online assessment tool to evaluate applicants. Please review the HOW YOU WILL BE EVALUATED, HOW TO APPLY, and WHAT TO EXPECT NEXT sections below for instructions.***

Duties

You will identify and analyze problems and issues concerning the work, determines interrelationships involved and determines appropriate methods and techniques to resolve matters. You will serve as identification (ID) card clerk. You will maintain training manuals and user guides. You will coordinate with other military installation in authenticating and validating requests for CACs, ID cards and enrollment updates. You will coordinate with DEERS Support Office and RAPIDS Assistance Center to resolve related problems.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• You may have to serve a probationary period.
• You will be required to obtain and maintain an interim and/or final security clearance prior to entrance on duty. Failure to obtain and maintain the required level of clearance may result in the withdrawal of a job offer or removal.
• This position is eligible for part time, full time or ad-hoc telework at the discretion of management.

Qualifications

TYPING REQUIREMENT: This position requires the ability to type at least 40 words per minute. Your response to the typing skill question on the Occupational Questionnaire will be used in your qualification determination. Your resume must demonstrate at least one year of Specialized experience at or equivalent to the GS-05 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Controlling the receipt and accountability of a variety of ID Cards, (e.g., Common Access Cards (CAC) & ID Cards); Issuing ID cards and preparing accountability reports and statements; Processing enrollment applications; Responding to a variety of telephonic and written inquiries regarding processes and regulations, (e.g., pertaining to eligibility for Uniformed Services CACs, ID Cards, etc …; Preparing correspondence using office automation equipment and word processing; AND Using personal computer to extract, revise, or sort information from files, records, or databases; and automated systems, (e.g., DEERS and RAPIDS) to use word processing software to prepare documents. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=GS-CLER http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/0300/miscellaneous-clerk-and-assistant-series-0303/ Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.

Education

SUBSTITUTION OF EDUCATION FOR EXPERIENCE: Applicants may substitute the following education for the required experience, provided it demonstrates the knowledge, skills and abilities necessary to do the work of the position: Four (4) years successfully completed education above high school level that was obtained in an accredited business or technical school, junior college or university for which high school graduation or the equivalent is the normal prerequisite.

COMBINATION OF EDUCATION AND EXPERIENCE: Equivalent combinations of education and experience may be combined to meet the total qualification requirements.

If you are using education to meet all or part of the qualification requirements, you must submit a copy of your transcripts which includes equivalent information from the transcript (course title, semester/quarter hours, and grade/degree earned) in your resume. See OPM's General Policies for information on crediting education.

Education completed in foreign colleges or universities may be used to meet the qualification requirements if the applicant can provide documentation indicating that the foreign education is comparable to that received in an accredited educational institution in the United States. It is the responsibility of the applicant to provide such evidence when applying for further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html

Contacts

• Address NAVOCEANO BAY ST LOUIS 1002 Balch Blvd Stennis Space Center, MS 39522 US
• Name: Department of Navy EIC
• Email: [email protected]