The Incumbent will serve as Staff Assist to the Director of the Regional Office of the Department of Veterans Affairs Veterans Benefits Administration (VBA) assisting to ensure effective, economical direction, control, and operation of the VBA's program of benefits and services provided by law for Veterans, their dependents, beneficiaries, services for other agencies, allied governments, and miscellaneous beneficiaries within the limitations of established policies and delegated authority.

Duties

**THIS ANNOUNCEMENT HAS BEEN UPDATED TO REFLECT REIMBURSEMENT RELOCATION EXPENSES** Interprets Regional Office policies and procedures, national mandates to investigate and solve problems arising in the Regional Office's administration of Veterans' Benefits programs and services; Delegates authority and responsibility in line with VA policies and procedures to supervisory staff exercising control and circumstances required to facilitate efficient and effective management that ensures that benefits/services are provided in a timely, objective manner concerning speed, accuracy, customer satisfaction, and employee development; Determines and develops long and shortrange plans to achieve the Regional Office goals; Establishes internal policy, determines program emphasis, and establishes procedures for the Regional Office to coordinate and communicate with internal and external customers effectively; Directs the administration of an influential position management program. Reviews and evaluates RO managers for conformity to established policies and standards and ensuring high quality and timely performance of the Regional Office's. ***Relocation Expenses: Buyer Value Option (BVO) Program (For more information see Relocation Incentives (opm.gov))*** Work Schedule: Full time, Monday through Friday 08:00am to 04:30pm Compressed/Flexible: Not Available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Supervisory Program Specialist (Supervisory Staff Assistant); 41831-0 Relocation/Recruitment Incentives: Authorized, Relocation expenses and services (Permanent Change of Station - PCS) are authorized for this recruitment. PCS is the relocation of a household due to government convenience in connection with the transfer between duty stations or facilities. In consideration of the payment of expenses for travel and transportation, the selectee agrees to remain in federal service for twelve (12) months following the date of transfer. Failure to complete all conditions of the obligated service may result in repayment of travel/transportation expenses. Click here for more information. Financial Disclosure Report: Not Required

Requirements

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Relocation Expenses with Buyer Value Option (BVO) Program is authorized
• Must meet OPM's eligibility requirements for Relocation Incentive

Qualifications

Specialized Experience: To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.The Office of Personnel Management's group coverage qualification standards, associated individual occupational requirements (IOR), and individual qualification standards covering white collar occupations in the Federal competitive service can be found here. To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-13) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves: (1) Establishing priorities and determining resource needs to meet program objectives; (1) Supervising, managing, or serving as a project lead to accomplish performance and project goals; possess knowledge and/or practical application of employee relations (e.g., performance or conduct based actions) and labor relations (e.g., grievance process or negotiations) practices; (2) Establishing priorities and determining resource needs to meet program objectives; (3) Directing, coordinating and approving a full range of personnel management actions and organizational change proposals; (4) Directing comprehensive and complex program reviews; (5) Monitoring and controlling program progression and effectiveness through analysis of policies, directives and organizational short and long range goals.

Education

There is no educational substitution for the GS-14 level.

Contacts

• Address Reno Regional Benefit Office 5460 Reno Corporate Dr Reno, NV 89511 US
• Name: Nina Nguyen
• Phone: 279-240-2295
• Email: [email protected]