Job opening: Financial Customer Liaison
Salary: $51 115 - 81 278 per year
Published at: Jun 27 2024
Employment Type: Full-time
See below for important information regarding this job.
Duties
Provides financial support by serving as liaison between the site and DFAS on behalf of employees, contractors and management to ensure prompt and accurate handling of financial transactions.
Serves as the primary POC for Defense Finance and Accounting Service (DFAS) personnel regarding material sales, accounts receivable, and accounts receivable related issues.
Liaises with various parties to include, but are not limited to, DFAS, customer account specialists and customers to research and resolve billing and accounts receivable issues.
Works with DFAS to resolve customer direct blocked invoices due to contract and goods receipt related discrepancies.
Utilizes Microsoft Applications such as Excel or Access to track and report on aged metrics.
Monitors the accuracy, reliability, and adequacy of accounting and financial systems information and recommends changes to enhance productivity.
Assists in researching and interpreting applicable guidelines, regulations, and systems documentation to provide answers and to identify new ideas, techniques, and procedures to improve financial services for supported activities.
Requirements
- Must be a U.S. citizen
- Tour of Duty: Flexible
- Security Requirements: Non-Critical Sensitive
- Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
- Fair Labor Standards Act (FLSA): Non-Exempt
- Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
- Recruitment Incentives: Not Authorized
- Bargaining Unit Status: Yes
- This position requires DoD Financial Management Level 1 certification within 2 years in accordance with DoD Instruction 1300.26, DoD Directive 5118.03 and section 1599d of Title 10, U.S.C. Once obtained, you must maintain and improve proficiency.
Qualifications
To qualify for a Financial Customer Liaison, your resume and supporting documentation must support:
A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To qualify at the GS-09 level, applicants must possess one year of specialized experience equivalent to the GS-07 level or equivalent under other pay systems in the Federal service, military or private sector. To qualify at the GS-07 level, applicants must possess one year of specialized experience equivalent to the GS-05 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
GS-07 Qualifications:
Liaison between DLA and the DFAS in order to assist in resolving issues and recommend changes to enhance productivity.
Assist in analyzing EBS/SAP sales orders for potential billing/collection issues and related purchase orders with blocked invoices for resolution.
Assist in the application of DoD Federal Management Regulations, Defense Logistics Management Standards, and DLA Enterprise policies, practices, and procedures to ensure prompt and accurate handling of financial transactions.
Monitor and utilize reports to ensure the adequacy of accounting and financial system data.
Utilizes Microsoft Applications such as Excel or Access to track and monitor data sets.
GS-09 Qualifications:
Liaison between DLA and the DFAS in order to resolve issues and recommend changes to enhance productivity.
Analyze EBS/SAP sales orders for potential billing/collection issues and related purchase orders with blocked invoices for resolution.
Research and apply DoD Federal Management Regulations, Defense Logistics Management Standards, and DLA Enterprise policies, practices, and procedures to ensure prompt and accurate handling of financial transactions.
Generate reports and analyze relevant accounting information to improve financial services for supported activities and recommend changes for improvement to enhance productivity.
Proficient with Microsoft Excel or Microsoft Access, or other Microsoft Applications to track and monitor data sets.
B. Education Substitution: Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. Education must be from a college or university accredited by an organization approved by the U.S. Department of Education. See http://ope.ed.gov/accreditation/Search.aspx. If using education to meet basic qualifications, YOU MUST SUBMIT A TRANSCRIPT as supplemental documentation. To qualify based on education in lieu of specialized experience, you must have successfully completed a master's degree or equivalent graduate degree OR 2 full years of progressively higher-level graduate education leading to such a degree.
GS-07: One full year of graduate level education or superior academic achievement.
GS-09: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related
C. Combination: Combinations of successfully completed post-high school education and experience may be used to meet total qualification requirements for grade level GS-07 and GS-09, and may be computed by first determining the applicant's total qualifying experience as a percentage of the experience required for the grade level; then determining the applicant's education as a percentage of the education required for the grade level; and then adding the two percentages. The total percentages must equal at least 100 percent to qualify an applicant for that grade level. Only graduate education in excess of the amount required for the next lower grade level may be used to qualify applicants for positions at grade GS-07 and GS-09.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Are you using your education to qualify? You MUST provide transcripts or other documentation to support your educational claims. Unless otherwise stated: Unofficial transcripts are acceptable at time of application.
GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Contacts
- Address DLA Finance
3990 E Broad Street
Columbus, OH 43213
US
- Name: Erin Shonk
- Phone: 614-692-1419
- Email: [email protected]
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