This position is located in Refugee, Asylum and International Operations, Asylum Division, Miami Asylum Office. As an Supervisory Management and Program Analyst, you will serve as a technical product owner and supervise a team of analysts covering a wide range of Agile planning and technical development functions and activities.

Duties

Serves as an active/decision-making member, as a Product Owner (PO), within the Agile development framework to provide business requirements and prioritization for IT development increments and sprints. Serves as the business interface between the end user and the development team. Helps to gather and present requirements, business value, acceptance criteria, process workflows, design mock-ups, risk, dependencies, and any additional insights from the end-user personas' perspective. Responsible for employing human-centered design approach in coordination with USCIS file level subject matter experts to identify, collect, develop, and prioritize new requirements for emerging data systems using Agile Methodology processes. Responsible for ensuring business requirements are fully and effectively communicated to OIT and FOIA/PA, NRC and IRIS Leadership. Directs work to be accomplished by subordinates, establishing priorities and standards for completion of work. Administer, analyze, supervise, work involved designing, developing, maintaining, and troubleshooting the system responsible for disseminating and managing Government information related to FOIA/PA requests by the public.

Requirements

Qualifications

The qualifications for this position must be met by 11:59 PM (Eastern Time) on 06/24/2024. Current Federal employees must have served 52 weeks at the lower grade or equivalent grade band in the Federal service. The Time-in-Grade requirement must be met by 11:59 PM (Eastern Time) on 06/24/2024. GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience, which is equivalent to at least the GS-12 level in the federal government, that equipped you with the skills needed to successfully perform the duties of the position. You must have experience performing the following duties: Ability to supervise and lead a diverse workforce. Ability to plan and manage product management programs for the development and deployment of products and services. Ability to communicate in writing. Knowledge of Agile and Human Centered Design principles and practices. Experience analyzing business, functional, and/or technical requirements in support of a system enhancement or a new system component; and applying Agile methodology and Research-Based User Experience practices as part of a scrum team to support system functionality. Skill performing Agile ceremonies, Daily Stand-Up, Backlog Refinement, Iteration Planning, Iteration Demo, Iteration Retrospective, Epic/Story writing, Definition of Done, Acceptance Criteria, Prioritization/Pointing, Working Agreements, and Team Building. Please read the following important information to ensure you submit everything we need to consider your application: It is your responsibility to ensure that you submit your responses and appropriate documentation prior to 06/24/2024. Your resume will be used to determine your qualifications for the position advertised in this announcement. Therefore, your resume must highlight your most relevant, significant experience related to the requirements found in the qualification section of this announcement, as well as any applicable education. USCIS will only review the first 5 pages of your resume to determine your initial eligibility/qualifications for a position. As such, please be sure to include content to support your eligibility/qualifications for this position within the first 5 pages. Please note that your full resume will be made available to the hiring manager if you are referred. Be clear and specific when describing your work history since Human Resources cannot make assumptions regarding your experience. Your application will be rated and ranked based on your responses to the online questions. Please ensure EACH work history includes ALL of the following information: Job Title (include series and grade if Federal Job) Duties (be specific in describing your duties) Employer's name and address Supervisor name and phone number Start and end dates including month, day and year (e.g. June 18 2007 to April 05 2008) Start and end dates for each grade/pay level if you've held a federal position. Full-time or part-time status (include hours worked per week) Salary Determining length of General or Specialized Experience is dependent on the above information and failure to provide the above information may result in a finding of ineligible. Note: Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Federal Experience: If you are using current or prior federal experience as a basis for qualifying for this position, the grade levels and length of employment (mm/dd/year) at each grade level must be listed in your work history. This information will be further validated if selected for this position. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build criteria competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer service. Please provide the dates and amount of time/hours worked earning this experience.

Education

EDUCATIONAL SUBSTITUTION: There is no educational substitution at this grade level.

Contacts

• Address
• Name: HROC Staffing Help Desk
• Phone: 952-697-8380
• Email: [email protected]