Job opening: ADMINISTRATIVE SUPPORT SPECIALIST
Salary: $99 200 - 128 956 per year
Published at: Jun 10 2024
Employment Type: Full-time
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The primary purpose of this position is: To serve as a MAJCOM Director level Command Administrative Support Manager for the Air National Guard Plans, Programs and Requirements Directorate (NGB/A5/8) with responsibility for various operations administrative and personnel requirements.
Duties
Serves as NGB A5/8 Manpower and Workforce Analysis Officer in order to coordinate personnel services, position classifications, staffing, recruitment, employee/labor relations, employee development, and EEO matters.
Serves as NGB A5/8 Task Management Tool (TMT) Action Officer to direct and coordinate flow of taskers received by Directorate.
Serves as the Directorate Automated Time Attendance and Production System (ATAAPS) program lead to provide certification and timekeeper support to Directorate Civilian force.
Provides administrative support to plan, organize and assist in the directing executive support services for the NGB A5/8 Directorate to include the full range of executive administrative support for the Director, Principal Deputy Director, Deputy Director(s), Associate Director(s), Chief of Staff, and Directorate Division Chiefs.
Requirements
- Must complete initial online questionnaire and additional assessment(s)
- U.S. Citizenship is required
- Males must be registered for Selective Service, see www.sss.gov
- Must be able to obtain and maintain a secret security clearance.
- PCS will not be paid.
- This position is subject to provisions of the DoD Priority Placement Program
- Disclosure of Political Appointments
- All federal employees are required to have direct deposit.
- Advance in hire may be authorized if there is demonstrable proof provided on your resume
- Leave accrual may be authorized upon request
- Work may occasionally require travel away from the normal duty station on military or commercial aircraft.
- The employee may be required to work other than normal duty hours, which may include evenings, weekends and/or holidays.
- The employee must obtain and maintain the appropriate security clearance.
- Employee may be required to work overtime.
- Position may perform other related duties as assigned.
- Duties may require occasional travel.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions and Administrative and Management Positions.
SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-11, or equivalent in other pay systems. Examples of specialized experience include: (1) demonstrating knowledge of administrative support functions to detect changes required by emerging command actions, issues and priorities to manage, modify, adjust and regulate internal administrative action workflow to meet critical timelines and internal and external suspense and due dates and rapidly changing command priorities; (2) applying analytical and evaluative methods and techniques as well as measurement of data to plan, schedule, and conduct projects and studies to evaluate and recommend ways to improve the effectiveness and efficiency of program operations to include adapting or developing new or modified methods; (3) implementing Knowledge Management (KM), Case Management (CM), and Customer Relationship Management (CRM) concepts, processes, tools, foundation technologies, methodologies, and best practice.
FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-11 level is required to meet the time-in-grade requirements for the GS-12 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. In-depth knowledge of administrative support functions to detect changes required by emerging command actions, issues and priorities to manage, modify, adjust and regulate internal administrative action workflow to meet critical timelines and internal and external suspense and due dates and rapidly changing command priorities.
2. Knowledge of analytical and evaluative methods and techniques as well as measurement of data to plan, schedule, and conduct projects and studies to evaluate and recommend ways to improve the effectiveness and efficiency of program operations to include adapting or developing new or modified methods.
3. Knowledge of Knowledge Management (KM), Case Management (CM), and Customer Relationship Management (CRM) concepts, processes, tools, foundation technologies, methodologies, and best practice. Thorough knowledge of the National Guard Bureau and the Air National Guard missions, functions and relative priority of work in order to schedule appointments, route inquiries and actions, and monitor suspense's.
4. Skill in application of concepts of automated systems and data standardization requirements, procedures, projects, documentation, and techniques.
5. Ability to communicate effectively, both orally and in writing, and clearly present issues and recommendations.
6. Ability to establish and maintain effective working relations which foster cooperation, awareness of individual differences, and teamwork.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This job does not have an education qualification requirement.
Contacts
- Address Selfridge ANGB
29423 George Ave
Bldg 304
Selfridge ANGB, MI 48045
US
- Name: Total Force Service Center
- Phone: 1-800-525-0102
- Email: [email protected]
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