About the Position: The incumbent of this position will serve as a Knowledge Management Specialist responsible for determining knowledge management needs that result in valued-added results for MEDCoE organizations. Identifies and recommends KM solutions to include technology-enabled tools that meet business requirements. Incumbent must use KM business processes and KM technology tools to perform the full scope of support for MEDCoE so that organizations successfully implement KM principles.

Duties

Conduct knowledge management needs assessments to gather and analyze business requirements. Provides worldwide outreach for need/issue resolution of Knowledge Management issues, interacting with customers telephonically, electronically or in person. Develops training plans and materials for teaching the MEDCoE community how to access and use MEDCoE Knowledge Management products and services. Prepares written strategic communications material, such as communication schedules, brochures, and web content to advance MEDCoE Knowledge Management products and services.

Requirements

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• This position requires the incumbent to be able to obtain and maintain a Secret security clearance.
• This position has a Temporary Duty (TDY) or business travel requirement of 35% of the time.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. 30 Percent or More Disabled VeteransCurrent Department of Army Civilian EmployeesCurrent Department of Defense (DOD) Civilian Employee (non-Army)Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel WorkforceExecutive Order (E.O.) 12721Interagency Career Transition Assistance PlanLand Management Workforce Flexibility ActMilitary Spouses, under Executive Order (E.O.) 13473Non-Appropriated Fund Instrumentality (NAFI)Non-Department of Defense (DoD) TransferOffice of Personnel Management (OPM) Interchange Agreement EligiblePeople with Disabilities, Schedule APriority Placement Program, DoD Military Reserve (MR) and National Guard (NG) Technician EligiblePriority Placement Program, DoD Military Spouse Preference (MSP) EligiblePriority Placement Program, DoD MR and NG Preference Eligible Tech Receiving Disability RetirementPriority Placement Program, DoD Retained Grade Preference EligibleReinstatementVeterans Employment Opportunity Act (VEOA) of 1998 In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes analyzing critical business processes using the Knowledge Management Process Model and recommending solutions to address performance or knowledge gaps; utilizing project management and change management models in order to take a Knowledge Management project through its life-cycle; leveraging information technology capabilities such as SharePoint web-based platforms, Content Management Plan, Blackboard, Defense Collaboration Services (DCS), and milSuite; AND preparing written strategic communications material, such as brochures, CD/DVDs, and web-content to advance Knowledge Management services. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11). Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. You will be evaluated on the basis of your level of competency in the following areas: Data ManagementKnowledge ManagementManages and Organizes InformationOral Communication Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Education

This job does not have an education qualification requirement.

Contacts

• Address FR-APF-W3VZAA US ARMY TRADOC MEDICAL COE DO NOT MAIL Fort Sam Houston, TX 78234 US
• Name: Army Applicant Help Desk