You will serve as an Information Technology Specialist (CUSTSPT) at the GG-12 grade level for Navy Information Forces - Hopper Information Services Center, IT Operations Department, Assets Division (ISC-N34). Salary is based on the 2024 DCIPS Stem/Cyber Targeted Local Market Supplement (TLMS).

Duties

You will install, configure, test, operate, maintain, and manage network devices including hardware, software, and operating systems that permit information sharing across the full spectrum of transmission using all media. You will assist the Electronic Key Management System (EKMS) Custodian on an as-needed basis. You will utilize a wide variety of voice and data communications hardware, software, and related ancillary devices to develop wireless and landline-based secure voice communications solutions in response to customer requirements. You will diagnose and resolve secure telephony problems in response to customer reported anomalies. You will provide secure telephony guidance to improve service to user organizations through formal and informal communication. You will secure, handle, and operate the Communications Security (COMSEC) equipment and documentation which establish and maintain secure telephone communications. You will develop customer support policies, procedures and standards for the organization. You will make informed decisions relating to strategic communications issues for the organization. You will assess information technology (IT) vulnerabilities, conduct information technology (IT) audits, establish metrics, and perform resource studies/evaluations. You will provide guidance and customer training/support on matters relating to the use of Navy Special Intelligence communications systems and Intelligence Community (IC) communications policy. Maintain compliance in all aspects of COMSEC handling (life cycle, inventory, storage, safeguarding, and destruction) for both electronic software and hardware. You will review, update, and maintain the Telephony Communications Security (COMSEC) Emergency Destruction Plan.

Requirements

• Must be a US Citizen.
• Must be determined suitable for federal employment.
• Must participate in the direct deposit pay program.
• New employees to the Department of the Navy will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit e-verify.gov
• You must obtain and maintain a Top Secret security clearance and access to Sensitive Compartmented Information (SCI). Failure to do so may result in the withdrawal of an offer or removal. Indicate the level and date of your clearance in your resume.
• Successful completion of a pre-employment drug test (including marijuana) is required. A tentative offer of employment will be rescinded if you fail to report to the drug test appointment or pass the test. You will be subject to random testing.
• You must acknowledge in writing that you are accepting an appointment in the DCIPS (excepted service) which does not confer competitive status, prior to appointment.
• Within the Department of Defense (DoD), the appointment of retired military members within 180 days immediately following retirement date to a civilian position is subject to the provisions of 5 United States Code 3326.
• Males born after 12-31-59 must be registered for Selective Service.
• PPP applicants must currently hold the required security clearance.
• This position may require a Polygraph examination.
• This position may require a 2-year DCIPS Trial Period.
• This position may require travel from normal duty station to CONUS and OCONUS and may include remote or isolated sites. You must be able to travel on military and commercial aircraft for extended periods of time.
• This is a Cyberspace Workforce position, work role code (441), proficiency level (Intermediate). The incumbent is required to obtain and maintain qualifications in DoDM 8140.03 Cyber Workforce Qualification and DoN policies.

Qualifications

In order to qualify for this position, your resume must provide sufficient experience and/or education, knowledge, skills, and abilities to perform the duties of the specific position for which you are being considered. Your resume is the key means we have for evaluating your skills, knowledge, and abilities as they relate to this position. Therefore, we encourage you to be clear and specific when describing your experience. Must have IT-related experience demonstrating each of the following four competencies, as defined: Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition to your experience demonstrating the four competencies above, your resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS/GG-11) or pay band in the federal service or equivalent experience in the private or public sector performing duties such as: Installing, configuring, testing, operating, maintaining, and managing network devices including hardware, software, and operating systems that permit information sharing across the full spectrum of transmission using all media. Utilizing a wide variety of voice and data communications hardware, software, and related ancillary devices to develop wireless and landline-based secure voice communications solutions. Diagnosing and resolving secure telephony problems in response to customer reported anomalies. Maintaining compliance in all aspects of COMSEC handling (life cycle, inventory, storage, safeguarding, and destruction) for both electronic software and hardware. Additional qualification information can be found from the following Office of Personnel Management website: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series

Education

This job does not have an education qualification requirement.

Contacts

• Address HOPPER GLOBAL COMMUNICATIONS CENTER 4251 Suitland Road Southeast Washington, DC 20020 US
• Name: Department of Navy EIC
• Email: [email protected]